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Why can't I install this update?

    Question

  • I don't know if this is the right place for it, so forgive me if I made a mistake.

    I've had an important update listed for the Intel Corporation driver update for Intel(R) HD Graphics 4600, but every time I've tried to install it, it gives me the error code 80070103. I've looked up the error code, and one of the solutions I found was to manually update the drivers in the Device Manager. When I tried that, my computer says my drivers are already up to date and doesn't need updating. So now this update is just stuck there, trying to install itself every time I shut down my computer and failing. How do I solve this issue, or just get rid of this update entirely? I'll copy the details below.

    Intel Corporation driver update for Intel(R) HD Graphics 4600

    Installation date: ‎8/‎2/‎2016 2:52 AM

    Installation status: Failed

    Error details: Code 80070103

    Update type: Important

    This driver was provided by Intel Corporation for support of Intel(R) HD Graphics 4600

    More information:
    http://sysdev.microsoft.com/support/default.aspx

    Help and Support:
    http://support.microsoft.com/select/?target=hub

    • Moved by Just KarlModerator Wednesday, August 3, 2016 1:31 PM Looking for the correct forum.
    Tuesday, August 2, 2016 12:32 PM

Answers

  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Wednesday, August 3, 2016 1:31 PM
    Moderator

All replies

  • Hello,

    The 'Academic Initiatives - Technical Queries' forum is for posts Related to technical / coding / programming related issues as related to Microsoft's Academic Initiatives.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Wednesday, August 3, 2016 1:30 PM
    Moderator
  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Wednesday, August 3, 2016 1:31 PM
    Moderator