Can not recover e-mail address

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  I am using my friends e-mail and his help to recover my e-mail.

  I did all requirements and put it down on the submit form, but later i received e-mail saying "no enough information" and i know that is not correct.!!!! (request number is 52980774)

  I asked my friend and he put new request for me and I put all CORRECT answers and I do not know if ANYONE in Microsoft are looking through those requests!

  New request number is 53705813!

  I hope any of Microsoft staff will look at it at all!!!!

  Please help, it is urgent. We have so many important documents in that e-mail!

  e-mail address is with MSN.COM. r*****nn@msn.com

  Tuesday, September 4, 2012 7:56 PM