locked
Download word template problem, incompactibility with Office versions RRS feed

  • Question

  •  

    Hi there,

     

                 I have a genuine version of Microsoft Office 2007. I am developing a excel macro for a company who is using MS Office 2003 and Office 2002. There is a considerable difference in the data format, formulas and equation between these versions. Hence I am forced to install a Office version 2003 from the company with a valid serial ID. However this version's Product key went and overwrite my existing Product key for the MS office 2007. Now I cant download a word template in MS Office 2007. I cannot even uninstall the Office 2003 as the macro project is still in progress.

    How can I download the word template now  ?

     

    Thanks

    Renjith.

    Sunday, July 20, 2008 4:53 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Sunday, July 20, 2008 8:58 PM
  • Well, when you installed the non-genuine copy of Office 2003, it did not overwrite the Office 2007 product key.  Both product keys are present - the genuine Office 2007 product key and the non-genuine Office 2003 product key.  WGA detects both product keys and if one is non-genuine then overall, the WGA scan fails the Office licensing check.

     

    Monday, July 21, 2008 1:31 PM

All replies

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Sunday, July 20, 2008 8:58 PM
  • Thanks for the reply but my problem is still not over. Here is the result of MGA Diagnostic tool

     

    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Expression Web 2 - 121
    Microsoft Office Standard 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_7E90FEE8-198-80004005_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

     

    I have a two versions of microsoft office in my computer

     

    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    Microsoft Office Standard 2007 - 100 Genuine

    As I mentioned earlier, I am just using the Microsoft Office Professional Edition 2003 for a macro development for a company and that company has given me this CD.

     

    But my Microsoft Office Standard 2007 is affected due to this 114,VLK 2 version as highlighted here : Office Status: 114 Blocked VLK 2

     

    So in this case how can I reactivate my Microsoft Office Standard 2007,  Though I can create .xls files in Microsoft office 2007, there are some libraries, date format etc different in Microsoft Office Standard 2007. Hence I am forced to do the macro in Microsoft Office Professional Edition 2003 otherwise it may not work properly.

     

    Please help me!!! Thank you.

    Monday, July 21, 2008 3:51 AM
  • You'll need to uninstall the non-genuine copy of Microsoft Office Professional Edition 2003.  It is a counterfeit copy.

    Monday, July 21, 2008 3:58 AM
  • I am thinking of  a solution for this, I installed office 2007 first and then Office 2003, hence the Office 2007 Product Key is overwritten by the Office 2003.

    Hence if i uninstall Office 2007 and install again, will it may overwrite the product key by Office 2003 ? In that case, I will have a valid Product Key rite ? what you think ?

    Worst case, I go and ask the company as you advised. Since this project is only for another 1 or 2 months, I dont want to distrub them also.

    regards.
    Monday, July 21, 2008 9:21 AM
  • Well, when you installed the non-genuine copy of Office 2003, it did not overwrite the Office 2007 product key.  Both product keys are present - the genuine Office 2007 product key and the non-genuine Office 2003 product key.  WGA detects both product keys and if one is non-genuine then overall, the WGA scan fails the Office licensing check.

     

    Monday, July 21, 2008 1:31 PM
  • Oh...it is like that! then no choice.

     

    Anyway thank you very much for ur quick response.

     

    Monday, July 21, 2008 1:39 PM
  •  

    renjithgk,

     

    Yes,  as Carey mentioned, it looks like there are two separate office products with separate product keys.  Unfortunately

    the office product with the blocked VLK is Office Professional Edition 2003.  When you loaded Office Pro 2003, that may have caused problems with the existing Microsoft Office Standard 2007 program thus failing validation.  It is hard to say without knowing when the error happened and what the exact error message was. Having multiple versions of Office on one system may cause issues as well.  http://support.microsoft.com/kb/290576/en-us

     

    As far as your WGA concerns are, yes, you will need to remove Office 2003 at some point, and obtain a genuine copy of Office Profesional Edition 2003 for continued use.

     

    We do not support non-WGA issues, however with regard to your Office 2003 macros you can go here to learn

    about

    How to modify an existing Office policy file (.adm file) for Office 2003 and for Office XP to set the save-as default file format to include the new OpenXML file formats of the 2007 Office programs:

    http://support.microsoft.com/kb/932127/en-us

     

    I hope this helps,

     

    Lori MS

    Monday, July 21, 2008 10:52 PM
  •  

    Hi Lori,

     

    I noticed they mentioned about order in which the Office Program have to install, its from the earliest to the latest.

    In that case, it should have been MS Office 2003 to be installed first and then comes Offic 2007.

     

    Ref: Having multiple versions of Office on one system may cause issues as well.  http://support.microsoft.com/kb/290576/en-us

     

     

    Registry edit can be a serious issue if not properly done. I shall try the fileformat convertor first and then come back to

    How to modify an existing Office policy file (.adm file) for Office 2003 and for Office XP to set the save-as default file format to include the new OpenXML file formats of the 2007 Office programs:

    http://support.microsoft.com/kb/932127/en-us

     

    but .adm files, i guess, have influence to a limited extend only, it is basically for setting group policy in Office computers.

     

    My issue is I cant get download a template from web and get my office 2007 updates and I dont think its not possible with the non genuine copy of MS Office 2003 installed in my comp.However, my macros which i did in Excel 2003 are working fine at client side.

     

    Thats really great help indeed

    Thanks  

    Tuesday, July 22, 2008 3:47 AM