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Office 2019 - Open files from SharePoint in the desktop app RRS feed

  • Question

  • Hello everyone, 

    we have carried out an office migration for a customer. The customer previously had Office 2010 and SharePoint 2010. in this constellation, the customer's employees were always able to open the files from SharePoint directly in the respective desktop app. 

    Since Office 2019 was introduced, the employees always get the following error message: 

    When I try to open something in the desktop app, it strangely enough works without any problems. 

    Do you happen to know if there is a setting or similar in Office 2019 where you can centrally set whether the office apps should be allowed to open files in the desktop app? 

    I am happy about your feedback ! 

    Many greetings

    Frederik 
    • Moved by Dave PatrickMVP Friday, December 4, 2020 1:34 PM looking for forum
    Friday, December 4, 2020 11:09 AM

Answers

  • I'd try asking for help over here.

    office-sharepoint-server-itpro - Microsoft Q&A

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Guido Franzke Friday, December 4, 2020 1:45 PM
    • Marked as answer by Guido Franzke Monday, December 14, 2020 7:07 AM
    Friday, December 4, 2020 1:34 PM

All replies

  • I'd try asking for help over here.

    office-sharepoint-server-itpro - Microsoft Q&A

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Guido Franzke Friday, December 4, 2020 1:45 PM
    • Marked as answer by Guido Franzke Monday, December 14, 2020 7:07 AM
    Friday, December 4, 2020 1:34 PM
  • Thanks Dave :) 
    Monday, December 7, 2020 9:01 AM
  • You're welcome.

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Monday, December 7, 2020 1:36 PM