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SUDDENLY RECEIVED "BUILD 7600 THIS COPY OF WINDOWS IS NOT A GENUINE" RRS feed

  • Question

  • I understood I was purchasing a legitimate Windows!  Now getting this is frustrating as we are preparing for a 6 week trip to Europe and purchased these 2 HP Netbooks just for this trip!  I have not checked my husband's yet to see if he has this same message .. purchased at the same time .. all done the same way.

    Step I took:  Did the fwlink and will now post the "Diagnostic Report" as it said to do:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8H8DR-T22PM-RMJ6J
    Windows Product Key Hash: RPNhCMQ1D9tafjbiCZLoEsH0Ya0=
    Windows Product ID: 00359-897-1031295-85140
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {4B210DF2-72E6-4BB3-B184-FDC826AE2E83}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4B210DF2-72E6-4BB3-B184-FDC826AE2E83}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMJ6J</PKey><PID>00359-897-1031295-85140</PID><PIDType>5</PIDType><SID>S-1-5-21-2816408134-355001943-1191742275</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Mini 110-1100</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>308F0 Ver. F.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20090902000000.000000+000</Date></BIOS><HWID>E9B80600018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>8660493B5D7406A</Val><Hash>i+/e1clbyq1ZhyQufScgjZXi80s=</Hash><Pid>70141-053-3032105-56371</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-897-103129-01-1033-7600.0000-1002010
    Installation ID: 020912461740046711726003364480194896542990751475263003
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMJ6J
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 1
    Trusted time: 5/19/2010 11:02:52 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:11:2010 21:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAJJSuUULw3pG21L4rGO2ehToLchk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   090209  APIC0954
      FACP   090209  FACP0954
      HPET   090209  OEMHPET
      MCFG   090209  OEMMCFG
      SLIC   HPQOEM  SLIC-MPC
      OEMB   090209  OEMB0954
      ASF!   LEGEND  I865PASF
      SSDT   PmRef  CpuPm


    Hopefully you will let me know what to do .. I sure don't want to repurchase! 

    Best regards!

    Kate

     

    Thursday, May 20, 2010 4:19 AM

Answers

  • Hello Kate,

      It appear that your Windows 7 just needs to be Activated.

      Normally you will see a notice on the task bar that you need to Activate and you just need to click on that Notice and the Activation Wizard will launch.  Follow the directions and the issue should be resolved.

      If you do not see the Activation Notice in the task bar, then you can click the Start button and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    Thank you,

     


    Darin MS
    Thursday, May 20, 2010 8:27 PM