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Product Key blocked - Windows Server 2008 R2 (MAK) RRS feed

  • Question

  • THIS IS URGENT !

    We're using Windows Server 2008 R2 virtual machines for our Citrix farm, which we manage with Citrix Provisionning Services.  We also use the Volume Activation Management Tool to avoid this very annoying activation process.

    The Citrix farm is still under construction and changes are weekly brought to the master server, which is used to create an image from which all the other servers of the farm will boot.

    Every time this image is changed and servers are configured to boot from the new image, Windows requests each and every one of them to be activated again.

    The last time this had to happen, almost half of those servers couldn't be activated because we had exceeded our MAK limit (which is incorrect), so I don't remember exactly what I did, but I think I updated the information about this MAK we use, and it was able again to activate our servers... except for two of them !

    Now those two servers display a message that says the product key has been blocked and it doesn't tell you what to do.

    So my questions :

    1. How will Microsoft solve our problem, and unblock our MAK ?

    2. How do we prevent this to happen again in the future ?

     

    THIS IS URGENT !

    Thursday, December 22, 2011 1:43 PM

Answers

  • "Croix Rouge Luxembourgeoise" wrote in message news:373bf5f8-42e4-46a3-8a46-9efea0fcda6e...

    THIS IS URGENT !

    We're using Windows Server 2008 R2 virtual machines for our Citrix farm, which we manage with Citrix Provisionning Services.  We also use the Volume Activation Management Tool to avoid this very annoying activation process.

    The Citrix farm is still under construction and changes are weekly brought to the master server, which is used to create an image from which all the other servers of the farm will boot.

    Every time this image is changed and servers are configured to boot from the new image, Windows requests each and every one of them to be activated again.

    The last time this had to happen, almost half of those servers couldn't be activated because we had exceeded our MAK limit (which is incorrect), so I don't remember exactly what I did, but I think I updated the information about this MAK we use, and it was able again to activate our servers... except for two of them !

    Now those two servers display a message that says the product key has been blocked and it doesn't tell you what to do.

    So my questions :

    1. How will Microsoft solve our problem, and unblock our MAK ?

    2. How do we prevent this to happen again in the future ?

     

    THIS IS URGENT !

    VAMT doesn’t remove the requirement to activate – it simply means that you know how many activations you have used, and on what machines.
    You need to call Volume Activation services, and ask them to increase your MAK count, and avoid such problems in the future. You do realise that you can leave each machine unactivated for 30 days, I assume?  - it will behave during that time exactly as if it was activated, and will save the hassle of activation count management until the farm settles down.
    You would be better off posting this query in a Server-specialist forum on the TechNet or MSDN forums for a more detailed answer.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:26 PM
    Thursday, December 22, 2011 2:23 PM
    Moderator

All replies

  • "Croix Rouge Luxembourgeoise" wrote in message news:373bf5f8-42e4-46a3-8a46-9efea0fcda6e...

    THIS IS URGENT !

    We're using Windows Server 2008 R2 virtual machines for our Citrix farm, which we manage with Citrix Provisionning Services.  We also use the Volume Activation Management Tool to avoid this very annoying activation process.

    The Citrix farm is still under construction and changes are weekly brought to the master server, which is used to create an image from which all the other servers of the farm will boot.

    Every time this image is changed and servers are configured to boot from the new image, Windows requests each and every one of them to be activated again.

    The last time this had to happen, almost half of those servers couldn't be activated because we had exceeded our MAK limit (which is incorrect), so I don't remember exactly what I did, but I think I updated the information about this MAK we use, and it was able again to activate our servers... except for two of them !

    Now those two servers display a message that says the product key has been blocked and it doesn't tell you what to do.

    So my questions :

    1. How will Microsoft solve our problem, and unblock our MAK ?

    2. How do we prevent this to happen again in the future ?

     

    THIS IS URGENT !

    VAMT doesn’t remove the requirement to activate – it simply means that you know how many activations you have used, and on what machines.
    You need to call Volume Activation services, and ask them to increase your MAK count, and avoid such problems in the future. You do realise that you can leave each machine unactivated for 30 days, I assume?  - it will behave during that time exactly as if it was activated, and will save the hassle of activation count management until the farm settles down.
    You would be better off posting this query in a Server-specialist forum on the TechNet or MSDN forums for a more detailed answer.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:26 PM
    Thursday, December 22, 2011 2:23 PM
    Moderator
  • Thursday, December 22, 2011 3:22 PM
    Moderator