Picklist has different number of value defending on where I see it RRS feed

  • Question

  • Ok this is strange. Got a MS CRM 4.0 with rollup 12. On the incident entity new options has been added to the statuscode picklist so there is a total of 6 options. The entity is published. On the form I only see 4 options but in the advanced find and in the workflow wizzard I see all 6 options. I need to use on of the missing options in a workflow but as the workflow is published I get and error. I have made sure more than once that it is the same field. Any suggestions.
    Friday, September 24, 2010 9:38 AM


All replies

  • The form will only show the statuscodes based on the statecode. So if the entity has a statecode of active then you will see the related active statuscodes and if the statecode is Inactive then you will see the related inactive statuscodes.

    In your workflow use a condition to check for what type of state the entity record is in and perform the action based on the relvent status codes.

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    Friday, September 24, 2010 10:20 AM
  • Hi,

    Please see the below link for more information on Statecode and StatusCode

    Hope this helps.

    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    • Proposed as answer by Ranjitsingh R Friday, September 24, 2010 8:57 PM
    • Marked as answer by Jim Glass Jr Wednesday, October 6, 2010 9:15 PM
    Friday, September 24, 2010 8:57 PM