Dialogs created in the CRM 2013 is not getting opened up in the Chrome RRS feed

  • Question

  • Hi,

    We have 2 dialogs created for the lead entity. after saving the lead when user clicks on the customized button the corresponding dialog should open and the user will perform the action required. Currently this feature is working fine in IE but the dialogs are not opening up in the Chrome/Firefox even after the pop-up blockers for these browsers are enabled.

    Kindly suggest the solution or what is causing the issue.

    Thanks in advance


    Monday, September 29, 2014 5:16 AM


All replies

  • Google Chrome v37 disabled the showModalDialog API, this caused some issues using Dynamics CRM with Google Chrome.

    Try to apply this fix: http://www.crmanswers.net/2014/09/google-chrome-registry-fix-for-dynamics.html

    My blog: www.crmanswers.net - Rockstar 365 Profile

    • Marked as answer by Rekha J Tuesday, September 30, 2014 7:16 AM
    • Unmarked as answer by Rekha J Tuesday, September 30, 2014 7:16 AM
    • Marked as answer by Rekha J Tuesday, September 30, 2014 7:17 AM
    Monday, September 29, 2014 5:42 AM
  • Hi,

    Google v37 has so many issues with customization.

    • You can no longer add options to Option Set fields via customisation
    • Changes made to an email in a workflow are not saved when the save button is clicked
    • The ‘Upload’ button on the SharePoint list component no longer works
    • Anything using the ‘window.showModalDialog’ function no longer works as the API has been deprecated
    • Can no longer save field properties such as ‘Visible by default’
    • Export to Excel no longer works

    So better use IE.


    Sreeni Pavalla

    Monday, September 29, 2014 5:57 AM
  • Hi Guido,

    Thanks for your reply,

    I was able to see the dialog by clicking it but the contents were never loaded, it was taking a lot of time to load but still it was not successful , I tried the same on other two user's machines and  they also had the same loading problem.

    On a note I was able to open up your test page after installing the Registry editor.



    Monday, September 29, 2014 12:51 PM