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(Yet another) Vista validation Issue RRS feed

  • Question

  • I seem not to be the only person with this issue having had a quick glance at the forum. I recently ran a clean install of Vista Home Premium on my PC and now after the 30 day period is is telling me my version of Vista is not genuine and only letting me access my PC with reduced functionality. Diagnostic report below.

    Other details - PC is an HP Pavilion Slim purchased from PC World with an OEM copy of Vista - I'm a UK resident so if I am posting to the wrong support forum I'd be happy for someone to point me to the UK equivalent of this site.

    I'm usually quite tech savvy when it comes to these things but have hit a brick wall with this one. Any help would be greatly appreciated!!!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {763A71F1-D8E5-4C28-BE9F-3635AE8D3D47}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{763A71F1-D8E5-4C28-BE9F-3635AE8D3D47}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1662128337-1178164007-2888991702</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS><HWID>BA333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17330</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-2057-6000.0000-0952011
    Installation ID: 001723063311103464411584312711386395161963377933665954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: B9HD2
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTkPljQvIri8OzFxnQG15iD8vSY9UpbrFYF7CqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC




    Wednesday, May 25, 2011 6:04 PM

Answers

  • "Cal kun" wrote in message news:37594402-4fa2-4452-84fb-f7e0d2550111...

    I seem not to be the only person with this issue having had a quick glance at the forum. I recently ran a clean install of Vista Home Premium on my PC and now after the 30 day period is is telling me my version of Vista is not genuine and only letting me access my PC with reduced functionality. Diagnostic report below.

    Other details - PC is an HP Pavilion Slim purchased from PC World with an OEM copy of Vista - I'm a UK resident so if I am posting to the wrong support forum I'd be happy for someone to point me to the UK equivalent of this site.

    I'm usually quite tech savvy when it comes to these things but have hit a brick wall with this one. Any help would be greatly appreciated!!!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002


    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: B9HD2
    License Status: Unlicensed

    It looks to me as if you used a Retail disk to install the OS? - if that's the case, then you need to change the Product Key to the one on your COA sticker, and (probably) activate by phone
     
    If you used the proper Recovery disk, then try the following - again you may need to use the COA sticker Key.
     
    If  Licensing Store is corrupt.....
     
    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes - don't worry if it tells you the service isn't running anyhow!))
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     Reboot
     
    Once complete, please post back with a new MGADiag report
     
    Please also note that your copy of Office XP with Frontpage is non-genuine.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 25, 2011 6:41 PM
    Moderator

All replies

  • "Cal kun" wrote in message news:37594402-4fa2-4452-84fb-f7e0d2550111...

    I seem not to be the only person with this issue having had a quick glance at the forum. I recently ran a clean install of Vista Home Premium on my PC and now after the 30 day period is is telling me my version of Vista is not genuine and only letting me access my PC with reduced functionality. Diagnostic report below.

    Other details - PC is an HP Pavilion Slim purchased from PC World with an OEM copy of Vista - I'm a UK resident so if I am posting to the wrong support forum I'd be happy for someone to point me to the UK equivalent of this site.

    I'm usually quite tech savvy when it comes to these things but have hit a brick wall with this one. Any help would be greatly appreciated!!!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002


    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: B9HD2
    License Status: Unlicensed

    It looks to me as if you used a Retail disk to install the OS? - if that's the case, then you need to change the Product Key to the one on your COA sticker, and (probably) activate by phone
     
    If you used the proper Recovery disk, then try the following - again you may need to use the COA sticker Key.
     
    If  Licensing Store is corrupt.....
     
    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes - don't worry if it tells you the service isn't running anyhow!))
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     Reboot
     
    Once complete, please post back with a new MGADiag report
     
    Please also note that your copy of Office XP with Frontpage is non-genuine.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 25, 2011 6:41 PM
    Moderator
  • Noel

    Thanks for the reply, unfortunately before Windows locked me out of all other functions I set my preferred browser to Firefox and every time I type something into the browser bar it runs a google search (annoyingly powered by AVG ¬_¬) rather than heading to the desired location on the computer.

    I did not have the recovery discs when I re-installed Vista so you are correct in noting I used a Retail Disc for the current installation. What are my options?

    I have considered simply upgrading to Windows 7 but don't see the need quite yet as I am used to using Vista and paid for the software when I originally purchased the PC, plus I would rather spend the money on a genuine copy of Office.

    Kind regards

    Cal

    Wednesday, June 1, 2011 10:38 AM
  • "Cal kun" wrote in message news:8f559634-661d-4024-badf-eb24ecef5532...

    Noel

    Thanks for the reply, unfortunately before Windows locked me out of all other functions I set my preferred browser to Firefox and every time I type something into the browser bar it runs a google search (annoyingly powered by AVG ¬_¬) rather than heading to the desired location on the computer.

    I did not have the recovery discs when I re-installed Vista so you are correct in noting I used a Retail Disc for the current installation. What are my options?

    I have considered simply upgrading to Windows 7 but don't see the need quite yet as I am used to using Vista and paid for the software when I originally purchased the PC, plus I would rather spend the money on a genuine copy of Office.

    Kind regards

    Cal


    You can correct the problem with the browser by booting to Safe Mode and there setting the default browser back to IE

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 11:09 AM
    Moderator
  • Noel

    Sometimes the most frustrating stumbling blocks are the easiest to resolve after all... Managed to run through the process you outlined and here's the new MGADiag report:-

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {763A71F1-D8E5-4C28-BE9F-3635AE8D3D47}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{763A71F1-D8E5-4C28-BE9F-3635AE8D3D47}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1662128337-1178164007-2888991702</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS><HWID>BA333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17330</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTkPljQvIri8OzFxnQG15iD8vSY9UpbrFYF7CqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    Wednesday, June 1, 2011 7:02 PM
  • "Cal kun" wrote in message news:c3d5ee79-f63e-4a15-be46-248dbe44ff00...

    Noel

    Sometimes the most frustrating stumbling blocks are the easiest to resolve after all... Managed to run through the process you outlined and here's the new MGADiag report:-

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    OK - I see that you did indeed reinstall from a Retail disk - so you need to change the Product Key to the one on your COA sticker
    If the option to change the key is not being offered you at boot, then try the following -
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe and double-click on it
    4) at the prompt, type
     
    SLUI   3
    and hit the Enter key
    Accept the prompt that will come up, and enter your COA Key - you will probably need to activate by phone.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Edited by Noel D PatonEditor Wednesday, June 1, 2011 11:20 PM correct critical typo for future readers
    Wednesday, June 1, 2011 7:35 PM
    Moderator
  • "Cal kun" wrote in message news:c3d5ee79-f63e-4a15-be46-248dbe44ff00...

    Noel

    Sometimes the most frustrating stumbling blocks are the easiest to resolve after all... Managed to run through the process you outlined and here's the new MGADiag report:-

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2

    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

     


    ....Oh - and did you realise that your Office installation is non-genuine? It's based on a Blocked Volume License Key that used to belong to MS itself!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 7:36 PM
    Moderator
  • Hi Noel

    When I enter the product key it still tells me that my product key is invalid.  I'm not sure what number to call if I need to activate it as you say as that option is not presented to me.

    Having checked the price of Office these days I have decided to purchase a 3 licence copy of Office 2010 but obviously need my PC working first to remove the old copy of XP (already tried to do that in safe mode).

    Thanks again for your help so far!

    Cal


    Wednesday, June 1, 2011 10:06 PM
  • "Cal kun" wrote in message news:b6903119-c86d-4325-87f5-9576943fe9f6...

    Hi Noel

    When I enter the product key it still tells me that my product key is invalid.  I'm not sure what number to call if I need to activate it as you say as that option is not presented to me.

    Having checked the price of Office these days I have decided to purchase a 3 licence copy of Office 2010 but obviously need my PC working first to remove the old copy of XP (already tried to do that in safe mode).

    Thanks again for your help so far!

    Cal

    Sorry - there was a crutical Typo in the earlier post - here's the 'proper' one
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe and double-click on it
    4) at the prompt, type
     
    SLUI   3
    and hit the Enter key 
    Accept the prompt that will come up, and enter your COA Key - you will probably need to activate by phone.
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 11:03 PM
    Moderator
  • Noel

    Afraid I'm still getting the same Vista product key not valid message. Am I missing the significance of the typo? I don't see any real difference in your instructions apart from putting "SLUI   3" in bold.

     

    Calum

    Thursday, June 2, 2011 6:04 PM
  • "Cal kun" wrote in message news:29339176-f523-443b-a918-5ae62cfdea94...

    Noel

    Afraid I'm still getting the same Vista product key not valid message. Am I missing the significance of the typo? I don't see any real difference in your instructions apart from putting "SLUI   3" in bold.

     

    Calum


    I edited the original post - which had 4 instead of 3.
    SLUI 3 is the one for changing the product Key
    SLUI 4 goes direct to telephone activation of the current Key
    The only thing I can think of is that you're misreading the Key -
    Note that I believe both O and 0 are not allowed - it's always a Q.
    Also it's easy to misread  B/8 Y/V R/K and C/G (and others!)
    I wish MS would use a better font for the stickers! It would save a of grief and strained eyes :)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 3, 2011 9:37 AM
    Moderator
  • Hi Noel

    I couldnt agree more on the Authentication code font but I am pretty sureI have all the numbers right and for some reason cant even get the telephone number option to try verify the Key.

    The only thing I can think to try is to start from scratch, install Vista again and see how far I get. Fortunately I did not get very far using the PC so there's not a lot needing backed up.

    If you can think of anything else please let me know but otherwise many thanks for taking the time out to try sort this for me.

    Cheers

    Cal

    Tuesday, June 7, 2011 7:32 PM
  • "Cal kun" wrote in message news:344315b1-022a-402a-84c9-179e0ca3e98a...

    Hi Noel

    I couldnt agree more on the Authentication code font but I am pretty sureI have all the numbers right and for some reason cant even get the telephone number option to try verify the Key.

    The only thing I can think to try is to start from scratch, install Vista again and see how far I get. Fortunately I did not get very far using the PC so there's not a lot needing backed up.

    If you can think of anything else please let me know but otherwise many thanks for taking the time out to try sort this for me.

    Cheers

    Cal


    Sorry - I'm about out of ideas on this one.
    As soon as you've reinstalled, run another MGADiag report to check the system, then do the updates in batches of 10, rather than all at once. Run MGADiag between each batch just in case.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 7, 2011 8:01 PM
    Moderator
  • Noel

    First report form MGADiag is confusing. Vista still wont accept my product key but says in the results below that it is Genuine I assume this is becasue I have reset the 30 day activation period?

    (PS Windows Update finds 111 important updates so there's going to be at quite a few diagnostic reports to follow ^_^')

    Cal

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {ACF6C937-669D-4670-BED1-BCE3C2D58EB8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ACF6C937-669D-4670-BED1-BCE3C2D58EB8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3515300929-2470398598-2658626417</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS><HWID>16300500018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-2057-6000.0000-1582011
    Installation ID: 009586606385006630193264701392257684543356371854015562
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 43132 minute(s) (29 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MAAAAAAABAABAAEAAQABAAAAAQABAAEAJJTkPryK4vDsxcZ0BteYg/L0mPVKWyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     


    Tuesday, June 7, 2011 9:49 PM
  • "Cal kun" wrote in message news:91055628-3039-428c-a114-81074bda0ba3...

    Noel

    First report form MGADiag is confusing. Vista still wont accept my product key but says in the results below that it is Genuine I assume this is becasue I have reset the 30 day activation period?

    (PS Windows Update finds 111 important updates so there's going to be at quite a few diagnostic reports to follow ^_^')

    Cal

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 43132 minute(s) (29 day(s))

     



    No need to post them  unless you come across one that doesn't look right :)
     
    Interesting that it's not self-activated - I can't see any reason why it shouldn't have done so, unless you used a Retail disk to do the install?
     
    Please try activating it - if it fails, try changing the Key to the one on the COA sticker.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 7, 2011 10:32 PM
    Moderator
  • "Noel D Paton" wrote in message news:b2252bdd-5a14-4714-895c-1646cd44456e...
    "Cal kun" wrote in message news:91055628-3039-428c-a114-81074bda0ba3...

    Noel

    First report form MGADiag is confusing. Vista still wont accept my product key but says in the results below that it is Genuine I assume this is becasue I have reset the 30 day activation period?

    (PS Windows Update finds 111 important updates so there's going to be at quite a few diagnostic reports to follow ^_^')

    Cal

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 43132 minute(s) (29 day(s))

     



    No need to post them  unless you come across one that doesn't look right :)
     
    Interesting that it's not self-activated - I can't see any reason why it shouldn't have done so, unless you used a Retail disk to do the install?
     
    Please try activating it - if it fails, try changing the Key to the one on the COA sticker.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Aaaargh!
    I just realised - this OEM_SLP Key is from a Dell!
    No Wonder it won't work in an HP.
    WHAT DISK DID YOU USE FOR THE INSTALL?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 7, 2011 10:37 PM
    Moderator
  • Noel

    It was a Dell disc I used.

    For some reason my HP wasn't supplied with an OEM disc (thank you PC World! ¬_¬) so I was left with little choice but to use my housemates Dell disc for the re-install.

    If the two are wholly incompatible (which is a shame given I resurrected several generations of PCs off the same Win XP disc originally from Dell) I guess my choices are either hunt down somebody with an HP disc or just give up and buy Windows 7.

    Wednesday, June 8, 2011 12:16 PM
  • "Cal kun" wrote in message news:8f94856f-a9c8-4b7b-b6a4-f5d77085cc2b...

    Noel

    It was a Dell disc I used.

    For some reason my HP wasn't supplied with an OEM disc (thank you PC World! ¬_¬) so I was left with little choice but to use my housemates Dell disc for the re-install.

    If the two are wholly incompatible (which is a shame given I resurrected several generations of PCs off the same Win XP disc originally from Dell) I guess my choices are either hunt down somebody with an HP disc or just give up and buy Windows 7.


    You can use anyone's Retail Vista Disk for the install (make a copy for yourself) - but Dell disks have a nasty habit of breaking things if it's not installed into a Dell machine.
     
    You could contact HP and order a set of Recovery disks from them, which would save having to install the proper drives for your machine after the install.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 8, 2011 12:22 PM
    Moderator
  • Noel

    I don't know many folk that still use Vista but will ask around. Will also see if HP will supply one for me just in case.

    Thanks again for all your help!

    Calum

    Wednesday, June 8, 2011 12:29 PM
  • You're welcome - good luck in the hunt!
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 8, 2011 4:02 PM
    Moderator