Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows 7 no longer genuine RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    My system has been running this installation of windows 7 64-bit for a few years. Just got a pop-up 15 minutes ago telling me that it is no longer genuine and I must activate today. I have not made any hardware changes to the system since Christmas where i swapped out my dvd writer for a bluray writer. I cannot even remember how long ago i bought this copy now, however i do know that the copy running on my laptop and my other pc were bought from the same company. I went to the site directed from the activate window and it eventually just tells me i have to cough up for a new copy of software i already paid for.

    I've run mgadiag and here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-BKT3C-8VVG3-FWH76
    Windows Product Key Hash: Bbv0Oi3t45bVzw70IcBz+DMvamE=
    Windows Product ID: 00359-232-6425443-86806
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {8BF9624F-CF72-4D7B-9A65-C1A5D644E10E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8BF9624F-CF72-4D7B-9A65-C1A5D644E10E}

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-

    FWH76</PKey><PID>00359-232-6425443-86806</PID><PIDType>5</PIDType><SID>S-1-5-21-442603670-3300206915-3781021086</SID><SYSTEM><Manufacturer>Gigabyte 

    Technology Co., Ltd.</Manufacturer><Model>GA-MA790FXT-UD5P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, 

    Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" 

    minor="4"/><Date>20090521000000.000000+000</Date></BIOS><HWID>99933707018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT 

    Standard Time(GMT+00:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><R

    esult>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 

    2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-

    65804</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App 

    Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" 

    Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" 

    Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-642544-00-2057-7600.0000-3632011
    Installation ID: 018805858465122321962633211235607696776054184343735956
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FWH76
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 28/03/2013 14:39:59

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:28:2013 13:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAIABQABAAEAAQACAAAABAABAAEACraQAxXer1jCjxAziDwYiAiFGBB4MXe1Yj2oqJxC8nNyir5Bji4=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   GBTUACPI
      FACP GBT   GBTUACPI
      MCFG GBT   GBTUACPI
      TAMG GBT   GBT   B0

    Thursday, March 28, 2013 3:14 PM

Answers

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote

    Windows Product ID: 00359-232-6425443-86806

    The product ID -232- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

     however i do know that the copy running on my laptop and my other pc were bought from the same company. 

    likely that copy is bad also. post a diagnostic from that machine please for analysis

    Thursday, March 28, 2013 3:27 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    Bummer. Wish it hadn't taken this long for it to suddenly shoot me in the foot.

    Laptop has an xxxxx-232-xxx etc product ID. The other PC is xxxxx-113-xxx etc ID. I think i was wrong on that key, IIRC it was an OEM license bought from OCUK with a disc whereas the others were bought from another company as licenses only about 3 years ago. My brother also had a key from them and had some sort of trouble, only to find that the company have gone bust. (or something similar, no surprises as to why now) Sadly it was my dad who bought the keys for us and he can't remember the name of the company. (I'll see if my brother knows)

    So i'm guessing my only option now is to cough up £80 for another license :(

    Thursday, March 28, 2013 4:00 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    you could file a counterfeit report. there is a possibility of getting a complimentary copy.

    http://www.microsoft.com/en-us/howtotell/default.aspx

    Thursday, March 28, 2013 5:01 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote
    I've got my dad on the case and it seems the company was called winkey 247 or something similar. I've already paid up for a copy for my main pc as i use it all the time. My laptop can wait, although it's not registering as non genuine presently, although I'm sure it'll pop up and surprise me at some point.
    Thursday, March 28, 2013 7:31 PM