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Windows 7 no longer genuine

Question
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My system has been running this installation of windows 7 64-bit for a few years. Just got a pop-up 15 minutes ago telling me that it is no longer genuine and I must activate today. I have not made any hardware changes to the system since Christmas where i swapped out my dvd writer for a bluray writer. I cannot even remember how long ago i bought this copy now, however i do know that the copy running on my laptop and my other pc were bought from the same company. I went to the site directed from the activate window and it eventually just tells me i have to cough up for a new copy of software i already paid for.
I've run mgadiag and here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-BKT3C-8VVG3-FWH76
Windows Product Key Hash: Bbv0Oi3t45bVzw70IcBz+DMvamE=
Windows Product ID: 00359-232-6425443-86806
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8BF9624F-CF72-4D7B-9A65-C1A5D644E10E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-
80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8BF9624F-CF72-4D7B-9A65-C1A5D644E10E}
</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-
FWH76</PKey><PID>00359-232-6425443-86806</PID><PIDType>5</PIDType><SID>S-1-5-21-442603670-3300206915-3781021086</SID><SYSTEM><Manufacturer>Gigabyte
Technology Co., Ltd.</Manufacturer><Model>GA-MA790FXT-UD5P</Model></SYSTEM><BIOS><Manufacturer>Award Software International,
Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2"
minor="4"/><Date>20090521000000.000000+000</Date></BIOS><HWID>99933707018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)
</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><R
esult>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise
2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-
65804</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App
Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12"
Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-232-642544-00-2057-7600.0000-3632011
Installation ID: 018805858465122321962633211235607696776054184343735956
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FWH76
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 28/03/2013 14:39:59
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:28:2013 13:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PgAAAAIABQABAAEAAQACAAAABAABAAEACraQAxXer1jCjxAziDwYiAiFGBB4MXe1Yj2oqJxC8nNyir5Bji4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
MCFG GBT GBTUACPI
TAMG GBT GBT B0
Thursday, March 28, 2013 3:14 PM
Answers
-
Windows Product ID: 00359-232-6425443-86806
The product ID -232- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller
For more information see this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
And this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how good these counterfeits are becoming, see:
http://www.youtube.com/watch?v=hzqNNiOM0cs
You will have to purchase a legitimate windows from a legitimate retailer.
however i do know that the copy running on my laptop and my other pc were bought from the same company.
likely that copy is bad also. post a diagnostic from that machine please for analysis
- Proposed as answer by Noel D PatonModerator Friday, March 29, 2013 12:22 PM
- Marked as answer by Noel D PatonModerator Saturday, April 6, 2013 11:00 AM
Thursday, March 28, 2013 3:27 PMAnswerer
All replies
-
Windows Product ID: 00359-232-6425443-86806
The product ID -232- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller
For more information see this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
And this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how good these counterfeits are becoming, see:
http://www.youtube.com/watch?v=hzqNNiOM0cs
You will have to purchase a legitimate windows from a legitimate retailer.
however i do know that the copy running on my laptop and my other pc were bought from the same company.
likely that copy is bad also. post a diagnostic from that machine please for analysis
- Proposed as answer by Noel D PatonModerator Friday, March 29, 2013 12:22 PM
- Marked as answer by Noel D PatonModerator Saturday, April 6, 2013 11:00 AM
Thursday, March 28, 2013 3:27 PMAnswerer -
Bummer. Wish it hadn't taken this long for it to suddenly shoot me in the foot.
Laptop has an xxxxx-232-xxx etc product ID. The other PC is xxxxx-113-xxx etc ID. I think i was wrong on that key, IIRC it was an OEM license bought from OCUK with a disc whereas the others were bought from another company as licenses only about 3 years ago. My brother also had a key from them and had some sort of trouble, only to find that the company have gone bust. (or something similar, no surprises as to why now) Sadly it was my dad who bought the keys for us and he can't remember the name of the company. (I'll see if my brother knows)
So i'm guessing my only option now is to cough up £80 for another license :(
Thursday, March 28, 2013 4:00 PM -
you could file a counterfeit report. there is a possibility of getting a complimentary copy.
http://www.microsoft.com/en-us/howtotell/default.aspx
Thursday, March 28, 2013 5:01 PMAnswerer -
I've got my dad on the case and it seems the company was called winkey 247 or something similar. I've already paid up for a copy for my main pc as i use it all the time. My laptop can wait, although it's not registering as non genuine presently, although I'm sure it'll pop up and surprise me at some point.Thursday, March 28, 2013 7:31 PM