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"Live Mesh desktop not available" warning message on device RRS feed

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    One of my devices (Vista 32bit) started showing a warning sign with "Live Mesh Desktop is not available". I can connect to the device just fine, but the message still appears.

    I tried following the help instructions to enable remote desktop enhancements:

    How do I enable the Live Mesh Remote Desktop enhancements after I've added a device?

    1. Open the notifier.
    2. Click the System notifications icon System notifications, then click Configure Live Mesh Remote Desktop.
    But simply there's no System notification icon in this version of Mesh (0.9.2815.2)
    Friday, May 2, 2008 9:59 PM

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    Hi MsMesh,

    I have a couple of follow up questions for you that might help resolve your issue:

     

    1. Did you reboot your device (the XP 32bit computer) after installing the Live Mesh software?  It is possible that the driver needs a reboot.

    2. Are you running that machine in admin or non-admin mode?

     

    Live Remote should be installed by default on XP systems, so you shouldn't be seeing this warning.  If you're still having this problem after rebooting the machine, please submit a bug report and attach your logs so that the team can look into this for you.

    To submit a bug report with logs:

    Please go to http://connect.microsoft.com/. Sign in and then select Live Mesh Tech Preview on Your Dashboard.  Click Feedback and follow the instructions for collecting your logs and then submit a bug.

    To get your logs:

    1.  Click Start.
    2.  Select All Programs and look for the Live Mesh folder.
    3.  Click     Collect Live Mesh Logs.
    4.  Your logs will be bundled together in a cab file now located on your desktop.

    Attach your LiveMeshLogs.cab file located on your desktop to your bug.

    Note: you will have to submit a bug first, then edit it to attach your logs.

    If you do not have access to the Live Mesh Connect site, you can email your logs to lmprev@microsoft.com.  Please provide as much information about your issue as you can in that email.

    Thanks,

    Ben.

    Wednesday, May 14, 2008 6:18 PM

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    We started deploying an update a few hours ago which is causing some temporary website issues. You might notice icons or buttons missing when visiting http://www.mesh.com or accessing your Live Desktop. These issues will disappear as soon as we’ve completed the servicing process.

     

    If you were using Live Mesh between 12:30pm PST and 2:30 pm PST time, you might have to delete your temporary internet files. Follow the links for instructions for Internet Explorer and Firefox. This should solve any display issues on the Live Mesh website.

     

    Today’s update includes:

    ·         Performance and reliability fixes based on Tech Preview customer usage patterns.

    ·         Fixes to the Live Desktop Silverlight player to address common customer reported errors.

     

    If you are still experiencing issues, please report them to the Live Mesh Forum and we will investigate shortly.

     

    Thank you,

    Nadia Fortini
    Live Mesh Team


     

    Nadia Fortini - Live Mesh Team
    Friday, May 2, 2008 10:27 PM
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    My devices (XP 32bit) have been added to my live mesh, but when I connect to this devices, it warning that I haven't enable the remote desktop enhancements.
    I also tried following the help instructions to enable remote desktop enhancements:

    How do I enable the Live Mesh Remote Desktop enhancements after I've added a device?

    1. Open the notifier.
    2. Click the System notifications icon System notifications, then click Configure Live Mesh Remote Desktop.
    But there's no System notification icon in this version of Mesh (0.9.2815.2) too.

    Then, how would I do to enable the remote desktop enhancements.
    Wednesday, May 14, 2008 12:54 PM
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    Hi MsMesh,

    I have a couple of follow up questions for you that might help resolve your issue:

     

    1. Did you reboot your device (the XP 32bit computer) after installing the Live Mesh software?  It is possible that the driver needs a reboot.

    2. Are you running that machine in admin or non-admin mode?

     

    Live Remote should be installed by default on XP systems, so you shouldn't be seeing this warning.  If you're still having this problem after rebooting the machine, please submit a bug report and attach your logs so that the team can look into this for you.

    To submit a bug report with logs:

    Please go to http://connect.microsoft.com/. Sign in and then select Live Mesh Tech Preview on Your Dashboard.  Click Feedback and follow the instructions for collecting your logs and then submit a bug.

    To get your logs:

    1.  Click Start.
    2.  Select All Programs and look for the Live Mesh folder.
    3.  Click     Collect Live Mesh Logs.
    4.  Your logs will be bundled together in a cab file now located on your desktop.

    Attach your LiveMeshLogs.cab file located on your desktop to your bug.

    Note: you will have to submit a bug first, then edit it to attach your logs.

    If you do not have access to the Live Mesh Connect site, you can email your logs to lmprev@microsoft.com.  Please provide as much information about your issue as you can in that email.

    Thanks,

    Ben.

    Wednesday, May 14, 2008 6:18 PM
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    Hi Ben,

    I have just installed Live Mesh (0.9.2815.12) and I cannot find the System Notification Icon on the Notifier panel.  Any ideas of what I'm doing wrong.

    George
    Thursday, June 12, 2008 7:26 PM
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    Hi George,

    Would you mind walking me through the steps you took when installing the Live Mesh software?  Have you restarted your computer?  Have you tried starting Live Mesh from the Start Menu?  I'll do my best to help you figure out what's going on.

    Thanks,

    Ben.
    Friday, June 13, 2008 4:43 PM
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    I am also unable to find the Systems notification icon as described here ... http://help.live.com/help.aspx?project=wl_core&market=en-us&querytype=topic&query=wl_core_proc_optimizeremoteaccess.htm

    Yes I have restarted my computer. Yes I have tried running the program from the start menu. Everything works, but the remote desktop feature and I am unable to find the icon I need to get to, to install what documentation tells me to install.

    I am currently using Live Mesh 0.9.3424.14.

    Much thanks.
    Monday, March 16, 2009 6:44 AM
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    Redeuxx said:

    I am also unable to find the Systems notification icon as described here ... http://help.live.com/help.aspx?project=wl_core&market=en-us&querytype=topic&query=wl_core_proc_optimizeremoteaccess.htm

    Yes I have restarted my computer. Yes I have tried running the program from the start menu. Everything works, but the remote desktop feature and I am unable to find the icon I need to get to, to install what documentation tells me to install.

    I am currently using Live Mesh 0.9.3424.14.

    Much thanks.



    Do you have the Live Mesh notifier running in the system tray on the PC?
    What operating system on the PC that you are trying to connect to?
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, March 16, 2009 2:26 PM
    Moderator
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    I was able to fix this by removing the device from the Live Mesh Desktop and adding a new device.  The software will be reinstalled.

    Tuesday, May 26, 2009 11:58 AM