Answered by:
SharePoint Online Email settings

Question
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I have a Sharepoint online site collection which has a workflow associated to list.
One of the steps in the workflow is to trigger emails. All of a sudden the workflow is throwing en error:
'The email message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly'
Now the pain here is since this is sharepoint online its hard to figure out the email settings. How do I begin with to find the cause.
- Edited by Prajakta Ubare Wednesday, April 1, 2020 1:58 PM
Wednesday, April 1, 2020 1:57 PM
Answers
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Hi Prajakta,
You can post this question in a dedicated forum for SharePoint online here - https://social.technet.microsoft.com/Forums/en-US/newthread?category=microsoftonlineservices&forum=onlineservicessharepoint&prof=required
If the response helped, do "Mark as answer" and upvote it
- Vaibhav- Proposed as answer by Guido FranzkeModerator Thursday, April 2, 2020 6:09 AM
- Marked as answer by Richard MuellerMVP, Moderator Wednesday, April 8, 2020 11:27 AM
Wednesday, April 1, 2020 2:37 PM -
I'd try asking for help over here.
https://social.technet.microsoft.com/Forums/sharepoint/en-US/home?forum=wflmgr
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Guido FranzkeModerator Thursday, April 2, 2020 6:09 AM
- Marked as answer by Richard MuellerMVP, Moderator Wednesday, April 8, 2020 11:27 AM
Wednesday, April 1, 2020 2:41 PMModerator
All replies
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Hi Prajakta,
You can post this question in a dedicated forum for SharePoint online here - https://social.technet.microsoft.com/Forums/en-US/newthread?category=microsoftonlineservices&forum=onlineservicessharepoint&prof=required
If the response helped, do "Mark as answer" and upvote it
- Vaibhav- Proposed as answer by Guido FranzkeModerator Thursday, April 2, 2020 6:09 AM
- Marked as answer by Richard MuellerMVP, Moderator Wednesday, April 8, 2020 11:27 AM
Wednesday, April 1, 2020 2:37 PM -
I'd try asking for help over here.
https://social.technet.microsoft.com/Forums/sharepoint/en-US/home?forum=wflmgr
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Guido FranzkeModerator Thursday, April 2, 2020 6:09 AM
- Marked as answer by Richard MuellerMVP, Moderator Wednesday, April 8, 2020 11:27 AM
Wednesday, April 1, 2020 2:41 PMModerator