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An unauthorised change was made to windows (Now Resolved) RRS feed

  • Question

  • Hi I have just bought a new laptop to update my aged Dell. I started installing and copying files across last night, and when trying to validate / activate windows Vista im getting the "unathorised change" message above. How do I resolve this ?

    The only thing I can think that may be a problem is that i installed the copy of windows vista on the old laptop originally, and activated and registered this - im now in the process of decomissioning that laptop (I may put an old version of XP on it eventually) and transferring everything to the new one. Could it be a problem with the Windows key being used twice ?.

    If you could help with this Id very much appreciate it as im stuck !!.

    Thanks,

    Richard.

    Here is the output i got when i ran the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-2JRQJ-FTYWB-Q4D4J
    Windows Product Key Hash: Ta/n+ZhhdQnxpsOlI3N7lgYZ6/o=
    Windows Product ID: 89587-495-4583976-71875
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {545F5072-D220-4F60-ABF5-7CB4901C95BA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error: K:20100513121139394-M:20100513125623792-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{545F5072-D220-4F60-ABF5-7CB4901C95BA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q4D4J</PKey><PID>89587-495-4583976-71875</PID><PIDType>5</PIDType><SID>S-1-5-21-643803621-2043154842-424182635</SID><SYSTEM><Manufacturer>CLEVO CO.                       </Manufacturer><Model>W870CU                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>CALPELLACRB.86C.0000.X.0000000000</Version><SMBIOSVersion major="2" minor="6"/><Date>20100504000000.000000+000</Date></BIOS><HWID>DA313507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSTEST</OEMID><OEMTableID>TESTONLY</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{913B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>7BBE94738A8859A</Val><Hash>nTkBO4iYtxsKrFKnEvq8OWOpqoE=</Hash><Pid>72077-717-6880321-55163</Pid><PidType>1</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5DFF5701C1DED9A</Val><Hash>r9lozm/cgYdapIV6mQNt8ZHmgNs=</Hash><Pid>72085-717-7616852-55752</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3EF7A5C9E1AD6AC</Val><Hash>NyXdWoKPMf5ZLLjCBLeZgwWNsD0=</Hash><Pid>81599-854-0265107-65029</Pid><PidType>1</PidType></Product></Products><Applications><App Id="3B" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEAAgABAAEAAQACAAAABQABAAEA6GEIxj7cKMmIgp7kXB3y9GI9Kjo2g6xWJOpyir5BdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      MCFG   INTEL   CALPELLA
      SLIC   MSTEST  TESTONLY
      SSDT   PmRef  CpuPm

     

    • Edited by Mav_RS Thursday, May 13, 2010 2:32 PM
    Thursday, May 13, 2010 12:19 PM

Answers

  • I was going to delete this thread or ask a moderator to do so, but I thought its probably worth noting that I seem to have resolved this issue by installing Windows Vista servie pack 2. Darin MS mentioned in a previous thread that reinstalling or repairing certain files (which service packs include) could resolve the issue, hence trying this fix.

    Issue Resolved.

    R.

    Thursday, May 13, 2010 2:31 PM

All replies

  • I was going to delete this thread or ask a moderator to do so, but I thought its probably worth noting that I seem to have resolved this issue by installing Windows Vista servie pack 2. Darin MS mentioned in a previous thread that reinstalling or repairing certain files (which service packs include) could resolve the issue, hence trying this fix.

    Issue Resolved.

    R.

    Thursday, May 13, 2010 2:31 PM
  • Thank you for taking the time to tell use what fixed your issue!

     

     


    Darin MS
    Thursday, May 13, 2010 8:04 PM