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XP Mode download site will not validate. RRS feed

  • Question

  • I have been trying to download Windows XP Mode through the official site, and every time I try to download it the "validation" fails for a reason unknown. It then proceeds to redirect me to a website to buy Windows again, insinuating I've stolen the software. I'm not customer service specialist , but telling your customers they've stolen something can't be high on the list of things to do, to make customers happy. Regardless, I know I have a valid copy of Windows, and I want XP Mode. This is a clean install of Windows (RTM) that I purchased back in 2009 when Windows 7 released. It has been activated, and it is completely updated. I've tried downloading the software in both Firefox and MSIE, both yielding the same results.

    System Information Dialog: http://mastertaco.myftp.org/images/Sysnfo.png

    Activation Dialog: http://mastertaco.myftp.org/images/Activation.png
    Tuesday, November 22, 2011 8:50 PM

Answers

  • Okay, sorry for the long delay, but the holiday got in the way. Anywho, Microsoft was useless (as usual) and wanted me to either cough up 60 bucks for support or GTFO. So, I was doing some research for a different problem, on a different machine, and the solution to that problem sounded like a solution to this one. The solution was to do a repair install, which on Windows Vista/7 means doing an "upgrade" install from your disc. The problem I had was that I had the machine fully updated to SP1, and my DVD was RTM. Apparently, you can't use an RTM disc to "upgrade" an SPx machine, so I had to improvise and get a slipstreamed (un-cracked) SP1 disc off of isohunt. Worked like a charm, prompted me for my key, then returned me to my desktop. I went to the XP Mode download page and it let me validate and download it no problem. So the solution to this problem is, use a disc that matches your SP, and run an upgrade install. Hope this information finds the people it needs to find...
    • Marked as answer by Master_Taco Sunday, November 27, 2011 4:14 AM
    Sunday, November 27, 2011 4:14 AM

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool.

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Tuesday, November 22, 2011 9:20 PM
    Moderator
  • "Master_Taco" wrote in message news:37b9c7c7-968c-4f94-af91-0b6f2ce48c02...
    I have been trying to download Windows XP Mode through the official site, and every time I try to download it the "validation" fails for a reason unknown. It then proceeds to redirect me to a website to buy Windows again, insinuating I've stolen the software. I'm not customer service specialist , but telling your customers they've stolen something can't be high on the list of things to do, to make customers happy. Regardless, I know I have a valid copy of Windows, and I want XP Mode. This is a clean install of Windows (RTM) that I purchased back in 2009 when Windows 7 released. It has been activated, and it is completely updated. I've tried downloading the software in both Firefox and MSIE, both yielding the same results.

    System Information Dialog: http://mastertaco.myftp.org/images/Sysnfo.png

    Activation Dialog: http://mastertaco.myftp.org/images/Activation.png
     
     
    Please go to the Validation pages, and see what happens there – www.microsoft.com/genuine/validate
    Once completed, please provide an MGADiag report.....
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 9:37 PM
    Moderator
  • "Master_Taco" wrote in message news:37b9c7c7-968c-4f94-af91-0b6f2ce48c02...
    I have been trying to download Windows XP Mode through the official site, and every time I try to download it the "validation" fails for a reason unknown. It then proceeds to redirect me to a website to buy Windows again, insinuating I've stolen the software. I'm not customer service specialist , but telling your customers they've stolen something can't be high on the list of things to do, to make customers happy. Regardless, I know I have a valid copy of Windows, and I want XP Mode. This is a clean install of Windows (RTM) that I purchased back in 2009 when Windows 7 released. It has been activated, and it is completely updated. I've tried downloading the software in both Firefox and MSIE, both yielding the same results.

    System Information Dialog: http://mastertaco.myftp.org/images/Sysnfo.png

    Activation Dialog: http://mastertaco.myftp.org/images/Activation.png
     
     
    Please go to the Validation pages, and see what happens there – www.microsoft.com/genuine/validate
    Once completed, please provide an MGADiag report.....
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Isn't this my own thread? Anyway:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9RM7C-PMP2B-639CT
    Windows Product Key Hash: vJMzUkJG/+YxOEUPqPP7i/h0Xn0=
    Windows Product ID: 00371-152-2270073-85000
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {5D1A2B2B-D584-4880-8195-F941A0DD9052}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5D1A2B2B-D584-4880-8195-F941A0DD9052}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-639CT</PKey><PID>00371-152-2270073-85000</PID><PIDType>5</PIDType><SID>S-1-5-21-2088734615-3763722583-2890296023</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7577</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20090924000000.000000+000</Date></BIOS><HWID>DCAD3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-152-227007-01-1033-7600.0000-3232011
    Installation ID: 016136184802238024641205473562833703167295375920150180
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 639CT
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/22/2011 4:32:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 11:22:2011 14:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: SAAAAAMABgABAAEAAQAFAAAABAABAAEACrbu+Bp1AY5Z8VTyCIVU0Mj/jDUQM4K/CA8Z806RyIqNwWEtuwzj5swvcARxqI4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            7577MS        A7577100
      FACP            7577MS        A7577100
      HPET            7577MS        OEMHPET
      MCFG            7577MS        OEMMCFG
      OEMB            7577MS        A7577100
      SSDT            A M I         POWERNOW


    My version of Windows is 7 Professional x64.

    Tuesday, November 22, 2011 10:35 PM
  • "Master_Taco" wrote in message news:75974358-34db-4469-bc74-d62d1712e2b2...
    Isn't this my own thread? Anyway:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9RM7C-PMP2B-639CT
    Windows Product Key Hash: vJMzUkJG/+YxOEUPqPP7i/h0Xn0=
    Windows Product ID: 00371-152-2270073-85000
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7577</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20090924000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: 639CT
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/22/2011 4:32:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 11:22:2011 14:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table



    My version of Windows is 7 Professional x64.

    (Yep – it’s your thread – the idea is to get others to post in their own thread!<g>)
     
    The set of file mismatches above are typical of one of two causes:-
    1) a restore from an image backup of the system
    2) a failed driver update
    The only one for which we currently have a solution is the second.....
    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here -
    - you’ll need the set for the x64 (64-bit) platform on Win7
    Once complete, please reboot twice, then post another MGADiag report.
    Good Luck!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 10:49 PM
    Moderator
  • I think I'm already talking to you in "http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/xp-mode-download-site-will-not-validate/15f2c9a2-a5f6-49e5-810c-24c9f17a8f1a?page=1&tm=1322005594539#footer".

    Anyway, I have no Intel hardware installed on my system, and this is a clean install of Windows off of a DVD, not a backup.

    Tuesday, November 22, 2011 11:49 PM
  • The Intel drivers are used by many manufacturers. 


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, November 23, 2011 12:11 AM
    Answerer
  • Yep - that'd be me :)

    As I said in that thread, the drivers are for the HD controllers, and won't install if they are not appropriate.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 23, 2011 6:56 AM
    Moderator
  • The installation failed with the error "This computer does not meet the minimum requirements for installing the software." then exits.
    Wednesday, November 23, 2011 10:17 AM
  • "Master_Taco" wrote in message news:fc1db6c7-1b8a-470e-aa34-e6eaa7ef9909...
    The installation failed with the error "This computer does not meet the minimum requirements for installing the software." then exits.
     
    OK – so it’s obviously not that problem, then :)
    The problem then appears to be one of ‘trust’ within the system..
    Unfortunately, we’ve as yet had no success within the forum of fixing this problem (either here or in the Answers forums).
     
    Best advice is to go direct to WGA Support for assistance.
    WGA Support can be found here-

    North America:

    http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4


    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0


    Please let us know if (and how) MS manage to repair the problem - it would be useful for future reference!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, November 23, 2011 9:00 PM
    • Unmarked as answer by Master_Taco Sunday, November 27, 2011 4:14 AM
    Wednesday, November 23, 2011 10:23 AM
    Moderator
  • Okay, sorry for the long delay, but the holiday got in the way. Anywho, Microsoft was useless (as usual) and wanted me to either cough up 60 bucks for support or GTFO. So, I was doing some research for a different problem, on a different machine, and the solution to that problem sounded like a solution to this one. The solution was to do a repair install, which on Windows Vista/7 means doing an "upgrade" install from your disc. The problem I had was that I had the machine fully updated to SP1, and my DVD was RTM. Apparently, you can't use an RTM disc to "upgrade" an SPx machine, so I had to improvise and get a slipstreamed (un-cracked) SP1 disc off of isohunt. Worked like a charm, prompted me for my key, then returned me to my desktop. I went to the XP Mode download page and it let me validate and download it no problem. So the solution to this problem is, use a disc that matches your SP, and run an upgrade install. Hope this information finds the people it needs to find...
    • Marked as answer by Master_Taco Sunday, November 27, 2011 4:14 AM
    Sunday, November 27, 2011 4:14 AM
  • The term Microsoft uses is "inplace upgrade".  The rule is that the disk must be the same or higher than the installed OS, but it cannot be lower.  If the installed OS is SP0, the disk may be SP0 or SP1.  If the installed OS is SP1 then the disk must be SP1.   After the inplace upgrade (aka repair install) the installed OS and the disk will be same.

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, November 27, 2011 5:17 AM
    Answerer