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Validation problem RRS feed

  • Question

  • Sir: I have a Emachine Computer, I have windows XP Home machine never had problem before getting a validation except for now. What is going on here? Can anybody help me fix this problem I would apreciate some help!!
    Friday, February 23, 2007 4:46 PM

Answers

  • Mr. Mounsey,

     

     

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  
    http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    This will provide indepth information better enabling us to assist you with the problem. Have a great day :-)

     

    Friday, February 23, 2007 6:48 PM