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URGENT: go to help centre ...

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I Just got One Care with a new laptop, the store istalled it for me but i keep getting this message reading "URGENT" go to help center, Onecare has encountered a problem and might not be protecting this PC.

i click on HELP but it just takes me to the help centre andn doesnt show me how to fix it!! what do i do? it says my computer is at risk.

Thursday, May 1, 2008 7:07 PM

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I suspect one or several components of One Care did not install correctly. I suggest contacting support to help resolve the issue. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:52 PM
Thursday, May 1, 2008 9:10 PM

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You can also try verify first if the date and time of your computer if its correct.

If not. Correct the date and time. and restart the computer.
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:52 PM
Thursday, May 1, 2008 9:52 PM

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I suspect one or several components of One Care did not install correctly. I suggest contacting support to help resolve the issue. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:52 PM
Thursday, May 1, 2008 9:10 PM

Moderator
0

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You can also try verify first if the date and time of your computer if its correct.

If not. Correct the date and time. and restart the computer.
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:52 PM
Thursday, May 1, 2008 9:52 PM