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MS CRM 2016 "The email configuration test is scheduled" but never runs RRS feed

  • Question

  • Hi Team,

    Problem Desc: We restored the CRM database from one environment to new environment. But in the new organization Email profiles are getting succeeded. Once i Approve and Test mailbox i am getting  "The email configuration test is scheduled" but it never runs.

    Please help me to resolve the same.

    Thanks,

    Sreenath

    Thursday, January 5, 2017 6:58 PM

All replies

  • Try this troubleshooting tip.

    http://www.crmsoftwareblog.com/2015/07/microsoft-dynamics-crm-2015-server-side-sync-email-configuration-test-scheduled-never-runs/


    Curtis J Spanburgh

    Tuesday, January 10, 2017 5:31 PM
    Moderator
  • Hi Sreenath,

    Restart all CRM Services (Asyc services) and try this action again to see if this works..


    MayankP
    My Blog
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    Tuesday, January 17, 2017 10:59 AM
    Answerer
  • Edit CRM Email Router.
    Thursday, February 9, 2017 1:34 PM