locked
Windows 7 Ultimate Activation Key is Blocked RRS feed

  • Question

  • I bought this copy of Windows & Ultimate back on February 20, 2010 and have been running it since that time.  I activated it on, or about February 27, 2010.  Now today, June 25, 2010 I get a pop-up saying it is not genuine!!!  I have be getting updates, and there have been no problems.  It is too late to go back and ask for a refund.  I was given a 60 day time frame to return it..

    How do you expect me to now buy another copy for $200.00?  This software has been good for 4 months, and NOW you tell me it is fake??  Nope, if it is fake, you should have let me know when it was activated.   I feel this problem is now in your hands. 

    The diagnostics results are below, since you have asked for these on similar post.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CXGQC-3Y482-43BW4
    Windows Product Key Hash: kDrvThp5BgtgIu3+bqThQzVKUUw=
    Windows Product ID: 00426-067-1041906-86301
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {4CFE8BEF-4ED7-4D50-8BFA-EF732E3921B0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4CFE8BEF-4ED7-4D50-8BFA-EF732E3921B0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-43BW4</PKey><PID>00426-067-1041906-86301</PID><PIDType>5</PIDType><SID>S-1-5-21-4181092260-2413992653-1348747743</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>GM5454E</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MQ96510J.15A.0386.2007.1206.0148</Version><SMBIOSVersion major="2" minor="4"/><Date>20071206000000.000000+000</Date></BIOS><HWID>4FBB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>94A5EAA9E61FF0E</Val><Hash>XwFyoRSmNAM2VCYv6VT5eNeNSIs=</Hash><Pid>81608-903-0992276-65273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-104190-00-1033-7600.0000-1762010
    Installation ID: 003992818110947430981603907210314965557355882491543505
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 43BW4
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 6/25/2010 4:00:42 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:25:2010 15:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEA6GGceAxX2UDGmCTa9k1o90L74mrVX2SeKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GATEWA        SYSTEM  
      FACP            GATEWA        SYSTEM  
      MCFG            GATEWA        SYSTEM  
      WDDT            GATEWA        SYSTEM  
      ASF!            GATEWA        SYSTEM  
      SLIC            GATEWA        SYSTEM  
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm


    Thank you..

     

    Friday, June 25, 2010 8:40 PM

Answers

All replies

  • Please see: Blocked Keys  and Purchasing Genuine Microsoft Software

    Your Windows Product ID: 00426-067-1041906-86301


    Carey Frisch
    Friday, June 25, 2010 9:28 PM
    Moderator
  • Hello jpbryan,

    Please look closely at the notification screens that are being presented to you.

    From what you posted, the solution being offered to you for the nongenuine software siutation by Microsoft is to purchase a genuine copy of Windows 7 Ultimate for $199 directly from Microsoft.  Is that your only choice?

    Is there any mention whatsoever on the pages you are being shown of a different solution?  Are you being notified of a Complimentary Replacement Offer?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, June 26, 2010 2:11 AM
  • Hi Dan I'm having the same issues! It was working fine in March then in June the computer went bizerk and said that my copy isn't genuine and that that product key is blocked. What do I do. It says I can purchase a new copy but I spent sooo much money on the ultimate.
    Friday, August 6, 2010 1:57 AM
  • "Natty B" wrote in message news:47f314b6-fff1-47b5-8bfb-13b89864da9d...
    Hi Dan I'm having the same issues! It was working fine in March then in June the computer went bizerk and said that my copy isn't genuine and that that product key is blocked. What do I do. It says I can purchase a new copy but I spent sooo much money on the ultimate.

    Please read the Stickies and Announcements in the forum =index page - then repost your problem, with a copy of your MGADiag report, in your OWN, new thread.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, August 6, 2010 7:50 AM
    Moderator