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  • Question

  •  i had to down load money sunset after a restore but after i did a restore of my money the next time i tried to open it the passwod was gone which i had always had save, now i can't get into it or the file on my thumb drive because i dont have the password and my live password dont work

    what can i do to recover it

    Tuesday, November 29, 2016 1:55 PM

All replies

  • Disconnect from the Internet.  Pull your ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.


    If you get into your file,
    remove your LiveID.  Do not attempt to change your LiveID.  If you
    already changed your LiveID, use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Tuesday, November 29, 2016 3:00 PM
    Moderator
  • Sunset only works with files created with the US version of Money.  If that is not the case, you need the appropriate UK or international version of Money 2005.  Read the second post in this forum for instructions and links to the appropriate version. 
    Wednesday, November 30, 2016 4:53 AM