locked
Internet Lead Capture Not Available RRS feed

  • Question

  • We have CRM 2011 on premise. When clicking on "Internet Lead Capture" I get "Internet Lead Capture is currently available only in English. To use this features, on the File tab click Options, click the Languages tab, and then select English as your User Interface Language option".

    I did what the message says (it was already English) but that did not help. I read in another thread that it is only available if English is the base language. While I have to additional languages installed (though they are disabled), English is the main language. So why is this not working?

    Thursday, February 7, 2013 3:59 AM

Answers

  • As far as I recall, Internet Lead capture was never available in on-premise; only in online and then only for North American customers. And now it is no longer available for online customers either.

    You will need to look to third-party solutions (perhaps Marketing Pilot http://www.marketingpilot.com/ which has been acquired by Microsoft and will eventually be integrated into CRM).

    • Marked as answer by hfaun Thursday, February 7, 2013 7:27 PM
    Thursday, February 7, 2013 5:40 PM
    Moderator

All replies

  • As far as I recall, Internet Lead capture was never available in on-premise; only in online and then only for North American customers. And now it is no longer available for online customers either.

    You will need to look to third-party solutions (perhaps Marketing Pilot http://www.marketingpilot.com/ which has been acquired by Microsoft and will eventually be integrated into CRM).

    • Marked as answer by hfaun Thursday, February 7, 2013 7:27 PM
    Thursday, February 7, 2013 5:40 PM
    Moderator
  • Thanks, Feridun Kadir.
    Thursday, February 7, 2013 7:27 PM