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Issues with Windows Genuine Validation - OEM RRS feed

  • Question

  • Need to download and install XP Mode...genuine validation fails.

    Followed recommended troubleshooting steps - Uninstalled/reinstalled Windows Update (KB971033) ... validation continued to fail.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0312011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/1/2011 6:42:54 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 22:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Tuesday, February 1, 2011 1:15 PM

Answers

  • Well...I think I found the issue...do not ask me how...because I do not know...but I have been running the 32 bit version of IE all this time...I noticed a 64 bit version of IE 8 where navigating through the programs on the start menu...ran validation tool using the 64 bit version and ta-da...validation passed.

    Sorry to waste so much of your time on this...and I should have thought about it because I had to download 64 bit installs for some of my other applications...still, I am curious how a 32 bit version of IE 8 showed up on my 64 bit machine...

    • Marked as answer by Eburg-Jim Saturday, February 5, 2011 5:01 AM
    Saturday, February 5, 2011 5:01 AM
  • "Eburg-Jim" wrote in message news:bf851f87-63c7-4d07-80d8-20c000ee8ac2...

    Well...I think I found the issue...do not ask me how...because I do not know...but I have been running the 32 bit version of IE all this time...I noticed a 64 bit version of IE 8 where navigating through the programs on the start menu...ran validation tool using the 64 bit version and ta-da...validation passed.

    Sorry to waste so much of your time on this...and I should have thought about it because I had to download 64 bit installs for some of my other applications...still, I am curious how a 32 bit version of IE 8 showed up on my 64 bit machine...


    Sorry to burst *your* bubble (<g>) - but IE 32-bit is the default browser in x64 Win7 - because a number of accessories (e.g. Flash) do not yet support 64-bit systems.
    The fact that you can validate in 64-bit but not in 32-bit means that your problem is with settings (or corruption) in the 32-bit application.
    Go into 32-bit IE, and reset Everything to default - then try validation again.
    Check the installation for malware  using a specialist malware program - Malwarebytes Anti-Malware is the current best-of-breed ( www.malwarebytyes.org ) - and see what it finds.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 7, 2011 10:24 PM
    Saturday, February 5, 2011 11:21 AM
    Moderator

All replies

  • "Eburg-Jim" wrote in message news:3831a123-df86-43dc-a8b7-7d7ac691abe1...

    Need to download and install XP Mode...genuine validation fails.

    Followed recommended troubleshooting steps - Uninstalled/reinstalled Windows Update (KB971033) ... validation continued to fail.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    I can see nothing wrong with the report.
     
    Try validating manually - http://www.microsoft.com/genuine/validate - see if that passes.
     
    If not, follow the link to the Diagnostics page ( http://www.microsoft.com/genuine/diag ) and see what it has to say - follow any advice, and when you get all green ticks, try validation again.
     
    If it passes,  try your XP Mode again.
     
    If it fails, post back with a new MGADiag report and we'll take another look
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 1, 2011 1:54 PM
    Moderator
  • My apologies...I may have reported this incorrectly...when I run the validation... the tool is reporting that it was interrupted...

    Windows validation was interrupted.

    Windows Activation Technologies is not able to validate Windows on your PC. Not to worry, we can help you with that.

    Options presented seem to be the same as if validation failed...buy a new license or use the troubleshooting tab which has you uninstall/reinstall the Windows Update.

    Attached is a new diagnostic report...but I don't think that is the issue...

    Running Norton 360...are there settings that may be preventing the tool from completing the verification?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0312011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/1/2011 8:53:14 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 22:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Tuesday, February 1, 2011 2:56 PM
  • More info -

    Temporarily disabled firewall and virus scan...manually ran validation...same error that reported the Validation tool was "interrupted".

     

    Tuesday, February 1, 2011 5:32 PM
  • Have you replaced the motherboard on this computer?  I see no manufacturer make or model or bios information in the report which is normally included in the report. I see that you are using a Dell OEM COA product key.  Did this disk and product key come with the computer you are attempting to validate?
    Tuesday, February 1, 2011 6:10 PM
  • New Dell XPS 15 laptop 64bit Windows 7 Ultimate pre-installed...
    Tuesday, February 1, 2011 6:31 PM
  • Visit Dell Support and download/install the latest BIOS update for your specific Dell XPS model computer.  Afterward, visit Validate Windows.
    Carey Frisch
    Tuesday, February 1, 2011 7:48 PM
    Moderator
  • My apologies...I may have reported this incorrectly...when I run the validation... the tool is reporting that it was interrupted...

    Windows validation was interrupted.

    Windows Activation Technologies is not able to validate Windows on your PC. Not to worry, we can help you with that.

    Options presented seem to be the same as if validation failed...buy a new license or use the troubleshooting tab which has you uninstall/reinstall the Windows Update .

    Attached is a new diagnostic report...but I don't think that is the issue...

    Running Norton 360...are there settings that may be preventing the tool from completing the verification?

     

    Hi Eburg-Jim,

      Yep, I agree, the Diagnostic Report is showing your Windows as all Genuine.  The problem seems to be with the connection between your Windows and the Validation site.

      You mentioned that one of the options (after the Validation site was unable to complete the validation) was "use the troubleshooting tab which has you uninstall/reinstall the Windows Update" What this is talking about is reinstalling the component that assists the Validation site to Validate Windows. Did you try this option?

     

      Next, did you also go to the http://www.microsoft.com/genuine/diag site and click the Start Diagnostic button as Noel also originally suggested?  What happened when you did?

     

      One other possibility for this blockage is if you are using some sort of Proxy on your internet connection. Do have any Proxy (or maybe a unusually configured firewall) setup?

     

      As for Norton 360, I have no experience with that product.  However, Noel (or one of the other Community Members) may have more knowledge about it.

    Thank you,


    Darin MS
    Tuesday, February 1, 2011 9:04 PM
  • What this is talking about is reinstalling the component that assists the Validation site to Validate Windows. Did you try this option?  YES - Several times

    Next, did you also go to the http://www.microsoft.com/genuine/diag site and click the Start Diagnostic button as Noel also originally suggested?  What happened when you did?  All passed

    Did the bios update as recommended by Carey -- same interruption issue with the validation tool.

     One other possibility for this blockage is if you are using some sort of Proxy on your internet connection. Do have any Proxy (or maybe a unusually configured firewall) setup?  Not that I am aware of....doesn't mean it ain't there.  I will take a look at firwall configuration...

    Logs in Norton do not reflect that it blocked any internet traffic...I have a query into Symantec Support for any ideas.

    For grins, included the latest diagnostic file...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0312011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/1/2011 5:12:07 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 22:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Tuesday, February 1, 2011 11:15 PM
  • According to your MGA Report, you have a Dell-branded OEM SLP (System Locked Preinstallation) copy of Windows 7 Ultimate installed.  What is the specific make and model number of your Dell computer?
    Carey Frisch
    Tuesday, February 1, 2011 11:17 PM
    Moderator
  • "Carey Frisch" wrote in message news:b895668c-f3be-4828-9523-82c5231daca1...
    Visit Dell Support and download/install the latest BIOS update for your specific Dell XPS model computer.  Afterward, visit Validate Windows.
    Carey Frisch

    Carey - the OP is operating currently on a COA SLP - the change of BIOS will make no difference whatever.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 1, 2011 11:18 PM
    Moderator
  • "Eburg-Jim" wrote in message news:d1d7e199-37e6-41fa-bbaf-f4d38dc6ff28...
    My apologies...I may have reported this incorrectly...when I run the validation... the tool is reporting that it was interrupted...

    Windows validation was interrupted.

    Windows Activation Technologies is not able to validate Windows on your PC. Not to worry, we can help you with that.

    Options presented seem to be the same as if validation failed...buy a new license or use the troubleshooting tab which has you uninstall/reinstall the Windows Update.

    Attached is a new diagnostic report...but I don't think that is the issue...

    Running Norton 360...are there settings that may be preventing the tool from completing the verification?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

     


    I suspect that your problem is induced by either Norton itself, or by a conflict between Norton, and whatever previous AV was installed (McAfee?)
    Please uninstall Norton (making sure that you back up your licenses etc.) and then run the Removal Tool - then also run  the removal tool for whatever previous AV was installed (from their websites)
    Attempt Validation then - and check the diagnostic site if it fails.
    Then reinstall a decent AV (you might gather, I'm not a fan of Norton - and haven't been for over 10 years)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 1, 2011 11:18 PM
    Moderator
  • "Eburg-Jim" wrote in message news:c8bbae40-9c97-4187-ad49-b28120581e31...
    What this is talking about is reinstalling the component that assists the Validation site to Validate Windows. Did you try this option?  YES - Several times

    Next, did you also go to the http://www.microsoft.com/genuine/diag site and click the Start Diagnostic button as Noel also originally suggested?  What happened when you did?  All passed

    Did the bios update as recommended by Carey -- same interruption issue with the validation tool.

     One other possibility for this blockage is if you are using some sort of Proxy on your internet connection. Do have any Proxy (or maybe a unusually configured firewall) setup?  Not that I am aware of....doesn't mean it ain't there.  I will take a look at firwall configuration...

    Logs in Norton do not reflect that it blocked any internet traffic...I have a query into Symantec Support for any ideas.

     

    Which incarnation of Norton?
    is it a Suite? - or just the AV?
    Have your EVER had any other security software on there, including other versions of Norton or Symantec software? If so, what?
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 1, 2011 11:35 PM
    Moderator
  • "Eburg-Jim" wrote in message news:c8bbae40-9c97-4187-ad49-b28120581e31...
    What this is talking about is reinstalling the component that assists the Validation site to Validate Windows. Did you try this option?  YES - Several times

    Next, did you also go to the http://www.microsoft.com/genuine/diag site and click the Start Diagnostic button as Noel also originally suggested?  What happened when you did?  All passed

    Did the bios update as recommended by Carey -- same interruption issue with the validation tool.

     One other possibility for this blockage is if you are using some sort of Proxy on your internet connection. Do have any Proxy (or maybe a unusually configured firewall) setup?  Not that I am aware of....doesn't mean it ain't there.  I will take a look at firwall configuration...

    Logs in Norton do not reflect that it blocked any internet traffic...I have a query into Symantec Support for any ideas.

     

    Which incarnation of Norton?
    is it a Suite? - or just the AV?
    Have your EVER had any other security software on there, including other versions of Norton or Symantec software? If so, what?
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Norton 360

    Yes, McAfee preinstalled (Activated for a short while - then uninstalled).  FYI - This is a new laptop from Dell.

    My urgent need for XP mode passed once the blizzard left Wisconsin...today is my day to work on rectifying this issue.  As I still need to get XP mode installed and will undoubtably need Windows Genuive Validation to be successful in the future for other needs.

    Steps Taken since last post:

    Uninstalled Norton 360 via Control Panel...reboot

    Check validation - still interrupted

    Downloaded and ran Norton removal tool...reboot

    Turned on Windows defender. 

    Check validation - still interrupted.

    Downloaded and ran McAfee removal tool...reboot.

    Check validation - still interrupted.

    With all the changes I have been making, not only to troubleshoot this issue but when I went about setting up the laptop to run all my current applications, could my registry have issues? 

    Latest Diagnostic Report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0312011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/4/2011 1:27:33 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Friday, February 4, 2011 9:46 PM
  • "Eburg-Jim" wrote in message news:6e2d98c4-0bff-417f-9773-49d0ce84f916...
    "Eburg-Jim" wrote in message news:c8bbae40-9c97-4187-ad49-b28120581e31...
    What this is talking about is reinstalling the component that assists the Validation site to Validate Windows. Did you try this option?  YES - Several times

    Next, did you also go to the http://www.microsoft.com/genuine/diag site and click the Start Diagnostic button as Noel also originally suggested?  What happened when you did?  All passed

    Did the bios update as recommended by Carey -- same interruption issue with the validation tool.

     One other possibility for this blockage is if you are using some sort of Proxy on your internet connection. Do have any Proxy (or maybe a unusually configured firewall) setup?  Not that I am aware of....doesn't mean it ain't there.  I will take a look at firwall configuration...

    Logs in Norton do not reflect that it blocked any internet traffic...I have a query into Symantec Support for any ideas.

     

    Which incarnation of Norton?
    is it a Suite? - or just the AV?
    Have your EVER had any other security software on there, including other versions of Norton or Symantec software? If so, what?
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Norton 360

    Yes, McAfee preinstalled (Activated for a short while - then uninstalled).  FYI - This is a new laptop from Dell.

    My urgent need for XP mode passed once the blizzard left Wisconsin...today is my day to work on rectifying this issue.  As I still need to get XP mode installed and will undoubtably need Windows Genuive Validation to be successful in the future for other needs.

    Steps Taken since last post:

    Uninstalled Norton 360 via Control Panel...reboot

    Check validation - still interrupted

    Downloaded and ran Norton removal tool...reboot

    Turned on Windows defender. 

    Check validation - still interrupted.

    Downloaded and ran McAfee removal tool...reboot.

    Check validation - still interrupted.

    With all the changes I have been making, not only to troubleshoot this issue but when I went about setting up the laptop to run all my current applications, could my registry have issues? 

    Latest Diagnostic Report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    You need to uninstall Norton again, and use the Norton removal tool to get rid of the dregs - then run McAfee's MCPR tool to get rid of the dregs of the McAfee left behind by their uninstaller.
    Once that's done you may have some hope of having a proper connection to the internet, rather than the transparent proxies that both suites install to control your connection.

    Try validation then. If it succeeds, then reinstall whichever AV suits you, and try validation again.
    If it fails, run another MGADiag repot, and we'll take another look.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 4, 2011 11:57 PM
    Moderator
  • Re-ran Norton Removal Tool and the McAfee Removal Tool…rebooted…ran validation…did not get interrupted error this time…but…

     

    Windows could not be validated as genuine

    The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support.

    As suggested ran validation a second time with same result…at least I did not get the “interrupted” message.  Hopefully, this can be viewed as progress?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73837-HYHYD-KBTPP

    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=

    Windows Product ID: 00426-OEM-9402094-51572

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0312011

    Installation ID: 003372245242223473070215950020486363946050051325909511

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: KBTPP

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 2/4/2011 4:32:29 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 1:31:2011 20:49

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80080005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    PTLTD                                     APIC 

      FACP                                   INTEL                     CALPELLA

      HPET                                    INTEL                     CALPELLA

      BOOT                                  PTLTD                    $SBFTBL$

      MCFG                                 INTEL                     CALPELLA

      SLIC                                      DELL                       QA09  

      OSFR                                   DELL                       DELL   

      ASF!                                       CETP                        CETP

      SSDT                                    PmRef                  CpuPm

    Saturday, February 5, 2011 12:42 AM
  • "Eburg-Jim" wrote in message news:0ee0725c-afaa-4af4-b66f-b3a93d0f10d6...

    Re-ran Norton Removal Tool and the McAfee Removal Tool…rebooted…ran validation…did not get interrupted error this time…but…

     

    Windows could not be validated as genuine

    The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support.

    As suggested ran validation a second time with same result…at least I did not get the “interrupted” message.  Hopefully, this can be viewed as progress?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73837-HYHYD-KBTPP

    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=

    Windows Product ID: 00426-OEM-9402094-51572

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     


    Progress indeed! - unfortunate that it wasn't a complete solution.
    I can see nothing wrong with the report now - from which I infer that there is likely to be a problem with the Licensing store on your PC (or a problem with MS's validation severs!)
     
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
    Reboot
     
    Try validating again, and see what happens.

    Run MGADiag again, and post the report

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 5, 2011 12:58 AM
    Moderator
  • How odd...ran validation tool...received the "interrupted" message....ran diagnostic report (below) and just before submitting the report...ran the validation again...this time got the " couldn't determine whether the copy of Windows that is running on your computer is genuine" ...

    Though looking at this report...things are a bit different (i.e. License Status: Initial grace period)

    FYI - Step 10 above...activation did occur automatically...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0352011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Initial grace period
    Time remaining: 12300 minute(s) (8 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 2/4/2011 5:11:25 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Saturday, February 5, 2011 1:27 AM
  • "Eburg-Jim" wrote in message news:2c0c248d-a864-471e-8284-b756fae69d1d...

    How odd...ran validation tool...received the "interrupted" message....ran diagnostic report (below) and just before submitting the report...ran the validation again...this time got the " couldn't determine whether the copy of Windows that is running on your computer is genuine" ....

    Though looking at this report...things are a bit different (i.e. License Status: Initial grace period)

    FYI - Step 10 above...activation did occur automatically...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    Other data-->
    SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0352011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Initial grace period
    Time remaining: 12300 minute(s) (8 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 2/4/2011 5:11:25 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:

     


    (Activation obviously did NOT occur!<g>)
    There is one very puzzling aspect of all the reports you've posted - the lack of the System and BIOS data from the 'Other data' section. This could  be because the DMI info has been wiped for some reason, or it could be because you have some strange software blocking it (or you could be pruning it out for some reason)
    I'd try activating it over the internet, and see what happens (the report looks OK to me) - if it fails, then use telephone activation (SLUI.exe   4 ) and speak to an operator (do NOT respond to the automated prompt) - they should be able to assist.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 5, 2011 2:08 AM
    Moderator
  • Agh...

    Activated over the internet using the product key from the OEM sticker...now validation tool reporting it was interrupted again.

    "According to your MGA Report, you have a Dell-branded OEM SLP (System Locked Preinstallation) copy of Windows 7 Ultimate installed.  What is the specific make and model number of your Dell computer?


    Carey Frisch"

    Does this have have some bearing on the issue?  DELL XPS L501X 

    In my zeal to try and rectify this issue before I discovered this forum...I used the "sliu.exe 3" method to reactivate the OS.  As I found something out in the ether world that said sometimes the preactivated versions had issues with validation... 

    Not sure why the system or BIOS data is not appearing in the report...though all of the diagnostic reports I have posted since I started down this path lack that data...

    What I can say is that I have had this laptop for under two weeks and this is sounding like there could be something amiss with the hardware itself?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0352011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/4/2011 7:29:12 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 20:49
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x8002801d
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Saturday, February 5, 2011 3:49 AM
  • "Eburg-Jim" wrote in message news:71c325a6-8043-46c3-b0d2-1a01959f8baf...

    Agh...

    Activated over the internet using the product key from the OEM sticker...now validation tool reporting it was interrupted again.

    "According to your MGA Report, you have a Dell-branded OEM SLP (System Locked Preinstallation) copy of Windows 7 Ultimate installed.  What is the specific make and model number of your Dell computer?


    Carey Frisch"

    Does this have have some bearing on the issue?  DELL XPS L501X 

    In my zeal to try and rectify this issue before I discovered this forum...I used the "sliu.exe 3" method to reactivate the OS.  As I found something out in the ether world that said sometimes the preactivated versions had issues with validation... 

    Not sure why the system or BIOS data is not appearing in the report...though all of the diagnostic reports I have posted since I started down this path lack that data...

    What I can say is that I have had this laptop for under two weeks and this is sounding like there could be something amiss with the hardware itself?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

     


    Ahah!
    we finally have something to grab hold of!
     
    Two files appear to be missing - both part of the WAT update (KB971033).
    Please check that they  are, in fact missing (this is the first time that anything has appeared in the report)
     
    Please then run a CHKDSK C:  /F and see what it reports (the report should be in Event Viewer)
     
    Then check the whole drive using the drive manufacturer's test utility (may take some time)
     
    Then run (overnight - it'll take a long time, if you have a large HD) a CHKDSK C:   /R
     
    Please then run  at least three full passes using MemTest86+ (www.memtest.org) to establish the state of your RAM.
     
    If the Disk fails the Test Utility, or the RAM fails, then have Dell take the machine back, as you have a hardware failure.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 5, 2011 4:14 AM
    Moderator
  • Hate to burst the excitement...but when the validation tool is interrupted...one of the recommendations is to uninstall that particular update and try again...which is what I did this evening...I just reinstalled it and here is the resulting report...

    do you suggest trying the other steps as well?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73837-HYHYD-KBTPP
    Windows Product Key Hash: eR92ZUWHKwi+ZxjJJid8MQ3PHcg=
    Windows Product ID: 00426-OEM-9402094-51572
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C9FB6571-65E9-4459-BF5D-7811F84D7C7B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9FB6571-65E9-4459-BF5D-7811F84D7C7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KBTPP</PKey><PID>00426-OEM-9402094-51572</PID><PIDType>8</PIDType><SID>S-1-5-21-3043551776-3138048886-757127014</SID><SYSTEM/><BIOS/><HWID>F8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-951572-02-1033-7600.0000-0352011
    Installation ID: 003372245242223473070215950020486363946050051325909511
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KBTPP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/4/2011 8:25:59 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2011 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80080005
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAona+RiKvVvHCGuDNRDcWhTRCLEqA/XZW
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CALPELLA
      HPET   INTEL   CALPELLA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALPELLA
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

    Saturday, February 5, 2011 4:31 AM
  • Well...I think I found the issue...do not ask me how...because I do not know...but I have been running the 32 bit version of IE all this time...I noticed a 64 bit version of IE 8 where navigating through the programs on the start menu...ran validation tool using the 64 bit version and ta-da...validation passed.

    Sorry to waste so much of your time on this...and I should have thought about it because I had to download 64 bit installs for some of my other applications...still, I am curious how a 32 bit version of IE 8 showed up on my 64 bit machine...

    • Marked as answer by Eburg-Jim Saturday, February 5, 2011 5:01 AM
    Saturday, February 5, 2011 5:01 AM
  • "Eburg-Jim" wrote in message news:bf851f87-63c7-4d07-80d8-20c000ee8ac2...

    Well...I think I found the issue...do not ask me how...because I do not know...but I have been running the 32 bit version of IE all this time...I noticed a 64 bit version of IE 8 where navigating through the programs on the start menu...ran validation tool using the 64 bit version and ta-da...validation passed.

    Sorry to waste so much of your time on this...and I should have thought about it because I had to download 64 bit installs for some of my other applications...still, I am curious how a 32 bit version of IE 8 showed up on my 64 bit machine...


    Sorry to burst *your* bubble (<g>) - but IE 32-bit is the default browser in x64 Win7 - because a number of accessories (e.g. Flash) do not yet support 64-bit systems.
    The fact that you can validate in 64-bit but not in 32-bit means that your problem is with settings (or corruption) in the 32-bit application.
    Go into 32-bit IE, and reset Everything to default - then try validation again.
    Check the installation for malware  using a specialist malware program - Malwarebytes Anti-Malware is the current best-of-breed ( www.malwarebytyes.org ) - and see what it finds.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 7, 2011 10:24 PM
    Saturday, February 5, 2011 11:21 AM
    Moderator