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    I have purchased Live One Care from a retail outlet and installed it. I am now getting a message saying I have to subscribe.

     

    Step 1. I start the subscription process and I log in with my Live ID (my hotmail address and passord).

     

    Step 2. I am told to associate the PC with a subscription.

     

    The next stage takes me on-line and ask me to install Windows Live so I installed the various options but then when I tried to use my live id it told me the email address was reserved on a .com, passport or live id and to use another email, this is the only one I have.

     

    The help process within One Care says after going on-line I should get the option to subscribe or activate a token, but I dont.

     

    How do I get my subscription activated.

    Monday, January 14, 2008 8:28 PM

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