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Windows Live Installer Fails

    Question

  • After downloading the latest version of WLive, I tried running the installer
    but it repeatedly drops my connection to the web and generates to following error

    OnCatalogResult: 0x81404000b
    Friday, May 15, 2009 10:19 PM

Answers

  • Hi Joe,

    Thanks so much for your help.   The firewall option didn't have affect on the problem so
    I ended up installing the full version,  a whopping 134M.   Works like charm.   Got more
    than I needed but that's okay.

    • Marked as answer by mel1115 Saturday, May 16, 2009 4:47 AM
    Saturday, May 16, 2009 4:47 AM

All replies

  • Do you have a third-party software firewall installed? A web search revealed a couple of threads that reported disabling a software firewall fixed the problem.

    If not, you can try using the all-in-one installer. Go to http://download.live.com, and click the Download button. Cancel the download. Then look for the Try Again button on the web page, that will download the full (~120MB) Windows Live installer.
    Friday, May 15, 2009 10:36 PM
    Owner
  • Hi Joe,

    Thanks so much for your help.   The firewall option didn't have affect on the problem so
    I ended up installing the full version,  a whopping 134M.   Works like charm.   Got more
    than I needed but that's okay.

    • Marked as answer by mel1115 Saturday, May 16, 2009 4:47 AM
    Saturday, May 16, 2009 4:47 AM