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Validation fails when trying to download XP compatibility mode , user 2 RRS feed

  • Question

  • Hi,

    I have the same problem as others as social.microsoft.com/Forums/en/genuinewindows7/thread/dae9fa9a-c0e7-45dc-bfc5-94e36e2994a3

    when trying to download and install XP compability mode on a Lenovo X301 w7 oem swedish fully updated and activated (for about 2 years).

    Any news ?

    Is this a Microsoft or Lenovo issue if i need to contact support as it is an OEM version ?

    My report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3DE1C855-0C3C-4C7E-975A-F2175FE43139}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3DE1C855-0C3C-4C7E-975A-F2175FE43139}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1103074474-1715811714-2397935851</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>27764NG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6EET55WW (3.15 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111219000000.000000+000</Date></BIOS><HWID>11B53A07018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6E   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Programlicenstjänstens version: 6.1.7601.17514

    Namn: Windows(R) 7, Professional edition
    Beskrivning: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Aktiverings-ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utökat produkt-ID: 00371-00178-926-700437-02-1033-7600.0000-2022009
    Installations-ID: 006925845562324570266674007744327380565574709360348523
    URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
    URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
    URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
    URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
    Ofullständig produktnyckel: 24367
    Licenstillstånd: Licensierad
    Återstående antal Windows-omaktiveringar: 3
    Betrodd tid: 2012-06-05 10:20:36

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:2:2012 13:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAeqjq9fEI5CxA6GQ/wPbWMX4CaD8KO1a4

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-6E  
      FACP   LENOVO  TP-6E  
      HPET   LENOVO  TP-6E  
      BOOT   LENOVO  TP-6E  
      MCFG   LENOVO  TP-6E  
      SSDT   LENOVO  TP-6E  
      ECDT   LENOVO  TP-6E  
      SLIC   LENOVO  TP-6E  
      ASF!   LENOVO  TP-6E  
      SSDT   LENOVO  TP-6E  
      TCPA     
      SSDT   LENOVO  TP-6E  
      SSDT   LENOVO  TP-6E  
      SSDT   LENOVO  TP-6E  
      SSDT   LENOVO  TP-6E  

    Tuesday, June 5, 2012 9:03 AM

Answers

  • "ChristerWogel" wrote in message news:38790501-4bf9-432c-baea-6cc27eee82ba...

    Hi,

    I have the same problem as others as social.microsoft.com/Forums/en/genuinewindows7/thread/dae9fa9a-c0e7-45dc-bfc5-94e36e2994a3

    when trying to download and install XP compability mode on a Lenovo X301 w7 oem swedish fully updated and activated (for about 2 years).

    Any news ?

    Is this a Microsoft or Lenovo issue if i need to contact support as it is an OEM version ?

     

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

     
     
    Make sure that you use IE when attempting the download and validation - Firefox tends to barf on it.
     
    There are no problems with your report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 5, 2012 10:15 AM
    Moderator