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Problems installing Mesh on New Windows Vista Image RRS feed

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    I've received a new image from my company, and some users can install mesh successfully, and others like myself are experiencing issues.

    I'm logged in as the local adminstrator
    All Latest Windows Updates installed.

    Error as below:-

    Installer Encountered Errors.
    No Such Interface Supported
    Error 80004002.

    Any help would be greatly appreciated.
    Sunday, July 5, 2009 4:30 PM

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    Stephen,

    I think I've found the solution.  It appears that not all the Windows Update servers have the latest Windows Update agent package.

    I manually downloaded and installed the latest Windows Update agent from here: http://support.microsoft.com/kb/949104

    From that page, I grabbed and ran windowsupdateagent30-x86.exe on my machine.  It works now :)

    Charles
    Saturday, July 18, 2009 9:26 PM

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    There have been a few recent reports for this error at install and I don't know the solution, having referred people to the bug reporting process. 

    How to Submit Bugs and Live Mesh Logs



    I did find this about the error - http://www.hackification.com/2009/04/01/howto-repair-your-vista-64-bit-system-after-internet-explorer-8/
    It involves an error with SQL after IE8 is installed and a fix that worked for that person. Might be worth a try as it addresses registering a library that is used by multiple applications/
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Sunday, July 5, 2009 5:35 PM
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    Hi, I´m having the problem. Any solution yet?

    Thanks
    Monday, July 13, 2009 10:38 PM
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    Yes, I've got it installed, but I'm not exactly sure whats fixed it.

    Installed all the drivers and programs for leveno for my laptop, and everything worked, so I'm guessing that the pre-req that is missing for mesh is somewhere in there.

    Try visuals C++ libraries? see if that makes any difference.
    Tuesday, July 14, 2009 8:26 AM
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    Another user reported this error and the solution for him was to enable hardware virtualization in the BIOS. Why that worked, I have no idea, but it did.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, July 14, 2009 3:01 PM
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    Stephen,

    I am having no luck here at all. I've tried all of the above proposed solutions, and I am still getting this error.

    This is on a clean Acer X1300 desktop machine I just bought today!  It's running Vista SP2 with all updates installed, including IE8.

    I have uploaded my logs here:

    http://www.usoflax.com/temp/Servicing[0000].log
    http://www.usoflax.com/temp/Servicing[0001].log
    http://www.usoflax.com/temp/ServicingMSI[0000].log

    Please help?

    Thanks!
    Saturday, July 18, 2009 7:53 AM
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    Charles_S, the best thing for you to do is submit a bug report with your logs on Connect per the instructions here:
     

    How to Submit Bugs and Live Mesh Logs


    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Saturday, July 18, 2009 9:00 PM
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    Stephen,

    I think I've found the solution.  It appears that not all the Windows Update servers have the latest Windows Update agent package.

    I manually downloaded and installed the latest Windows Update agent from here: http://support.microsoft.com/kb/949104

    From that page, I grabbed and ran windowsupdateagent30-x86.exe on my machine.  It works now :)

    Charles
    Saturday, July 18, 2009 9:26 PM
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    You're the man, Charles.  Followed your lead, loaded the UA manually, re-installed LM and now it works!
    Sunday, July 19, 2009 3:35 AM
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    Thanks, Charles_s! -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Monday, July 20, 2009 1:01 AM
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