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ICE “Could not sign in” every time , beg help RRS feed

  • Question

  • I download ICE correctly.

    The version is 2.0.3(64 bit) ,and my pc is running Windows8.1 Pro.

    What the problem i have is can't sign in my Microsoft account every time on ICE so that i can't upload my image to the Photosynth.net.

    The email and the password is definitely correct ,i can sign in successfully on the Photosynth website and the Photosynth app every time.

    I am eager to know how to solve this problem and beg someone could help me.

    Please forgive my poor English.

    Thank you.




    Monday, May 11, 2015 10:36 AM

All replies

  • I have solved this problem by myself.


    Through a large number tests by myself,i found the bug from the Microsoft account(The live ID),the user's name which was be showed as "Display name".I am an Chinese man,I used Chinese character input into "Firstname" and "Secondname" before,in this case,i could not sign in ICE anyway.But if i used English character,i could sign in  successfully.I guess that ICE account systerm can't support other character except English,so that if somebody have this problem,should check the "Display name" in Microsoft ID.
    Forgive my poor English.I don't know if you can understand or not.

    Thursday, May 14, 2015 7:33 AM