Require assistance - What to do? RRS feed

  • Question

  • Purchased 2x OEM copies of WXP last year some time when I built two computers. One computer is fine, the one below fails.

    Any assistance/reccomdendations would be appreciated.

    Diagnostic Report (1.5.0540.0):
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-8F2B2-QRMDM-JGJDT
    Windows Product Key Hash: USeAEAc6wA2mQMVYyoSdRzjRvzU=
    Windows Product ID: 76487-OEM-2254276-45310
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: NGGM6DF
    ID: 67f91749-8402-4f87-8ca6-2dedf2365b27
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 8
    Cache refresh Interval: 286 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics: 7E90FEE8-165-80004005_B4D0AA8B-511-80004005_7E90FEE8-165-80004005_B4D0AA8B-511-80004005_77F760FE-275-80070002_7E90FEE8-171-80070002_B4D0AA8B-528-645

    Browser Data-->
    Proxy settings: uxfwcal01:3128
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>67f91749-8402-4f87-8ca6-2dedf2365b27</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-JGJDT</PKey><PID>76487-OEM-2254276-45310</PID><PIDType>3</PIDType><SID>S-1-5-21-1482476501-1897051121-839522115</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20041027000000.000000+000</Date></BIOS><HWID>0C413B0F01842777</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>898FFD53BD04504</Val><Hash>BIZDcqk1iRvrjFnwYWnoYYATOug=</Hash><Pid>72079-642-6423501-55206</Pid></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>898FFD53BD04504</Val><Hash>BIZDcqk1iRvrjFnwYWnoYYATOug=</Hash><Pid>72085-642-6423501-55981</Pid></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>1547333950FC500</Val><Hash>sLXuX04mm0jYeVv1RqI1MjCbp2Y=</Hash><Pid>73931-640-7685655-57282</Pid></Product></Products></Office></Software></GenuineResults> 


    Thursday, August 3, 2006 3:16 PM


  • ChadWh,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.


    Can you verify that your COA matches your Product Key? If it does not you can try the following:


    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.


    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.



               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx


    Thursday, August 3, 2006 3:42 PM