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back-up abort with reason 7 RRS feed

  • Question

  • My drives check out fine.  The back-up completes d: drive, but then has a problem with my c: drive and gives off this message:

    Event Type: Error
    Event Source: HomeServer
    Event Category: Backup
    Event ID: 270
    Date:  8/25/2009
    Time:  10:09:15 PM
    User:  N/A
    Computer: SERVER
    Description:
    Received abort message from SULLY-PC with reason 7.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Log Name:      Application
    Source:        HomeServer
    Date:          8/25/2009 10:07:22 PM
    Event ID:      770
    Task Category: HomeBackup
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Sully-PC
    Description:
    Backup set 2 on SERVER failed: System.IndexOutOfRangeException: Index was outside the bounds of the array.
       at Microsoft.HomeServer.Common.Client.BitMap.get_Item(Int64 index)
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.SetDirtyClusters(Int64 index, FileRecord fr, Boolean dirtyData)
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.SetDirty(Int64 index, FileRecord fr, Boolean dirty)
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoFileRecordPass()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

    Not sure of this is related to the above:

    Log Name:      Application
    Source:        VSS
    Date:          8/25/2009 4:53:11 PM
    Event ID:      12348
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      Sully-PC
    Description:
    Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{1c9a245a-9167-11de-bed3-001fc673785c}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again.

    Operation:
       Automatically choosing a diff-area volume
       Processing EndPrepareSnapshots

    Context:
       Execution Context: System Provider

    I have Vista Ultimate 64-bit.

    Wednesday, August 26, 2009 11:05 AM

All replies

  • Hi,
    WHS Backup depends from the VSS service, if that fails, no backup is possible.
    Which permissions are set on C:\ on the PC in question? (The account System should have full control). (The event log entry seems to show, that there is something wrong.)
    Another reason for VSS copies failing can be a too low amount of free disk space on the volume, which you want to backup.

    Best greetings from Germany
    Olaf
    Wednesday, August 26, 2009 1:09 PM
    Moderator
  • See e.g. this Technet article.
    I'm not on the WHS team, I just post a lot. :)
    Wednesday, August 26, 2009 4:13 PM
    Moderator
  • Worked after changing permissions, now I have the problem again

    Event Type: Error

    Event Source: HomeServer

    Event Category: Backup

    Event ID: 270

    Date: 12/8/2009

    Time: 6:08:58 AM

    User: N/A

    Computer: SERVER

    Received abort message from SULLY-PC with reason 7.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    On PC:

    Event ID 773

    Backup of volume C: to SERVER failed: System.Runtime.InteropServices.COMException (0x80070079): The semaphore timeout period has expired. (Exception from HRESULT: 0x80070079)
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.HomeServer.Common.Client.Win32.ThrowLastError()
       at Microsoft.HomeServer.Backup.NTFS.VolumeBuffer.EndRead()
       at Microsoft.HomeServer.Backup.NTFS.ClusterBitMapReader.Next()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoClusterPass1()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()
    Tuesday, December 8, 2009 10:18 PM