Referencing http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/e4e493a2-ab0c-4783-a372-c89be1988dcb
Today I received the notification that my copy of Windows 7 was not genuine. This was after some unattended upgrades in the past week or so. This is ridiculous since the upgrade to professional was done more than a year ago on a Gateway PC with COA sticker
for home premium purchased from Buy.com. I bought this Gateway PC with Windows 7 Home Premium 64 on board and it has a COA label on the case for that edition. I then used the "Get more features with a new edition of
Windows 7" on the System Properties sheet over a year ago (2/6/2010) to do the upgrade to Professional.
Aside from an update problem two months ago--which required a recovery reinstall and reactivation--all has been fine. Now even when I try to run slui.exe 4 I get a black screen and a message:
0xC0000022 {Access Denied} A process has requested access to an object, but has not been granted those access rights.
My MGADiag.exe output follows between lines:
----------------------------------------------------------------------------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-DT9JY-DPMKH-DT3K7
Windows Product Key Hash: COuIieYg9LVLZg9CTuOynHV1Epw=
Windows Product ID: 00371-618-0718903-85717
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {03507B67-06BF-4522-9573-060D8CBDED25}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\sdavidso\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{03507B67-06BF-4522-9573-060D8CBDED25}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DT3K7</PKey><PID>00371-618-0718903-85717</PID><PIDType>5</PIDType><SID>S-1-5-21-1637155077-530970888-233442891</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>0E303407018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>73BFB5FDE1346D0</Val><Hash>UAM0nEtNSJh4C3E4fExa8JbvI1M=</Hash><Pid>81599-872-3465631-65431</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 5:15:2011 21:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAonZ0gSB1xrDuWBxxYj0Gh0dVWRMaP1xd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC ACRSYS
APIC1804
FACP ACRSYS
FACP1804
HPET ACRSYS
OEMHPET
MCFG ACRSYS
OEMMCFG
SLIC ACRSYS
ACRPRDCT
OEMB ACRSYS
OEMB1804
GSCI ACRSYS
GMCHSCI
AWMI ACRSYS
OEMB1804
SSDT DpgPmm
CpuPm
-----------------------------------------------------------------------------------------------
I have run the queries about the sppsvc service which doesn't start on my machine:
=========================================
C:\Users\sdavidso>sc queryex sppsvc
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 2 (0x2)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\sdavidso>sc sdshow sppsvc
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)
C:\Users\sdavidso>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege
C:\Users\sdavidso>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED
C:\Users\sdavidso>
==========================================
Any help would be appreciated.
Thank you./Steve
