Answered by:
Problems with Activation.

Question
-
I have an OEM version of Vista Home Premium 64-bit. It worked fine and dandy until last week when I upgraded the drivers for my video card. I then started getting the activation window popping up...and when I tried to activate it, it failed, telling me my product key was invalid. I then discovered that my video card actually had a hardware problem and thus replaced it with another one. I also reinstalled Vista in the process. It worked fine for a few days, but yesterday the activation started coming up again. I still am not able to activate it online and I called tech support only to be told that I would have to pay $59 to get help from an actual technician. He even told me my product key was valid.
I followed the advice from another thread and downloaded the Genuine Advantage Diagnostic tool. Here were the results:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8JBVY-GYYMK-FP486
Windows Product Key Hash: 21Xs/HQxHC57XbTdB9HllavyQNc=
Windows Product ID: 89583-OEM-7359891-85406
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {82950E8E-A11C-4A9F-829A-500E9619C677}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{82950E8E-A11C-4A9F-829A-500E9619C677}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FP486</PKey><PID>89583-OEM-7359891-85406</PID><PIDType>3</PIDType><SID>S-1-5-21-2045917587-4041807380-1847478309</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>132-CK-NF79</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080305000000.000000+000</Date></BIOS><HWID>2D313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
HWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQACAAAAAwABAAEAJJTiK856dDJgHPYRkgAIhfbQ3s3y9OyoS4fSsxIMrFZGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia NVDAACPI
FACP Nvidia NVDAACPI
HPET Nvidia NVDAACPI
MCFG Nvidia NVDAACPI
WDRT Nvidia NVDAACPI
OEMN NVIDIA NTUNEOEM
As you can see, it says the license is invalid, however, the person I spoke with earlier from tech support told me I had a valid product key.
What do I need to do to get my VALID copy of Vista working. I'm not paying any more money for something that should never be broken in the first place.Monday, October 19, 2009 8:11 PM
Answers
-
Closing this thread as answered since original poster created a new thread.
Darin MS- Marked as answer by Darin Smith MS Thursday, October 22, 2009 9:58 PM
Thursday, October 22, 2009 9:58 PM
All replies
-
Hello nellered,
I am sure the person you talked to is correct, your Product key is good. However, your Diagnostic Report suggests that a file called the Licensing Store is either corrupt or malformed. This can cause Vista to think the key is non-genuine because, in essence, Vista can't really see the key.
Please try the following steps to recreate the Store which should correct the issue:
1) Open an Internet Browser
2) Type %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Reboot Twice
12) You will likely be asked to enter a Product Key. Use th one found on the sticker on the side or bottom of the computer
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, October 19, 2009 10:17 PM
- Unmarked as answer by nellered Tuesday, October 20, 2009 11:03 PM
Monday, October 19, 2009 10:17 PM -
I did the above and also installed the Service Pack for Vista. I am now still getting the Activation window when I start up, but when I click Activate Now it says that this copy of Windows does not pass as genuine. It then takes me to a website to purchase the Genuine Advantage Kit for $119 (which I am not going to do).
Should I run the above again now that I have installed the service pack?
Meanwhile, I am going to just keep clicking Activate Later until it lets me activate it.Tuesday, October 20, 2009 4:52 AM -
bumpTuesday, October 20, 2009 10:19 PM
-
Can I please get an answer for this? It is still not fixed. See my above posts for details.Thursday, October 22, 2009 3:21 AM
-
Hello
Please repost an updated Diagnostic Report so I may see what (if anything) has changed.
In addition, where during the steps, did it fail. What error message did you receive?
Thank you,
Darin MSThursday, October 22, 2009 9:08 PM -
Closing this thread as answered since original poster created a new thread.
Darin MS- Marked as answer by Darin Smith MS Thursday, October 22, 2009 9:58 PM
Thursday, October 22, 2009 9:58 PM