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Office 2013 Standard SP1 on Windows Server 2012 R2 Bootstraper error RRS feed

  • Question

  • Hi there,

    i'm trying to install Office 2013 Standard Edition with SP1 on a Windows Server 2012 RDS Host.

    Setup fails with "Microsoft Office Standard 2012 encountered an error during setup".

    After closing this dialog, i get a "Microsoft Setup Bootstrapper has stopped working" error.

    Problem signature:
      Problem Event Name: OfficeClassicSetup
      SETUP EXE VERSION: 15.0.4454.1000
      SETUP DLL NAME: OSETUP.DLL
      SETUP DLL VERSION: 15.0.4569.1503
      ERROR CODE: 1625
      MSI HRESULT: Unspecified
      ERROR DETAILS: FC73469E
      FIRST ERROR CODE: 1625
      OS Version: 6.3.9600.2.0.0.16.7
      Locale ID: 2055

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    Any hint? Tried it on 3 Servers, not luck.

    • Moved by Barry Wang Friday, August 8, 2014 5:39 AM
    Thursday, August 7, 2014 2:44 PM

Answers

  • Hello repa1982,

    Please reopen a new case on this forum:

    http://answers.microsoft.com/en-us/office/forum/office_install?tab=Threads

    Your issue is not related to ClickOnce forum, we mainly talked about create setup not install Office here.

    By the way, I would think your installer may corrupt, please verify it before install.

    Regards,



    Barry
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    • Proposed as answer by Just Karl Friday, August 8, 2014 10:14 PM
    • Marked as answer by Just Karl Saturday, August 23, 2014 6:09 PM
    Friday, August 8, 2014 5:38 AM