locked
Issues after CRM 2011 to CRM 2013 on Premise RRS feed

  • Question

  • since upgrading from CRM 2011 to CRM 2013, I am getting this error message every time I load a dashboard. As well as this I am also getting a 404 error on the dashboard is this related?

    Microsoft Dynamics CRM Error Report Contents

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Syntax error</Message>
       <Line>1</Line>
       <URL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=CS%7cMyWork%7cnav_dashboards</URL>
       <PageURL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=CS%7cMyWork%7cnav_dashboards</PageURL>
       <Function></Function>
       <CallStack>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; InfoPath.3; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Zune 4.7)</BrowserUserAgent>
       <BrowserLanguage>en-GB</BrowserLanguage>
       <SystemLanguage>en-GB</SystemLanguage>
       <UserLanguage>en-GB</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-02-24T22:57:17</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>2057</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>2057</UserCulture>
        <OrgID>{56969527-FF9D-E211-A20C-00155D646504}</OrgID>
        <UserID>{626773CA-009E-E211-A20C-00155D646504}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Syntax error</Message>
       <Line>1</Line>
       <URL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=CS%7cMyWork%7cnav_dashboards</URL>
       <PageURL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=CS%7cMyWork%7cnav_dashboards</PageURL>
       <Function></Function>
       <CallStack>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; InfoPath.3; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Zune 4.7)</BrowserUserAgent>
       <BrowserLanguage>en-GB</BrowserLanguage>
       <SystemLanguage>en-GB</SystemLanguage>
       <UserLanguage>en-GB</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-02-24T22:57:17</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>2057</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>2057</UserCulture>
        <OrgID>{56969527-FF9D-E211-A20C-00155D646504}</OrgID>
        <UserID>{626773CA-009E-E211-A20C-00155D646504}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>

    Monday, February 24, 2014 11:00 PM

All replies

  • The error message 'syntax error' is too general to determine if the issuses are related. I'd first try and resolve the 404 error - for that I'd use a tool like Fiddler to determine what URL it is trying to access. Do you have any IFramces on the dashboard ?

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, February 25, 2014 8:09 AM
    Moderator