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wiped and reformatted the harddrive using my windows xp disk. now will not validate windows keeps saying unauthorized product key RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-V7X7H-8VY68-W7D7M
    Windows Product Key Hash: CLsBse60gH1adtpz/74j2YYn9EQ=
    Windows Product ID: 76487-012-9869442-22676
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {E1E3281B-11A1-4DBE-BEF0-46D4D6032FD9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1E3281B-11A1-4DBE-BEF0-46D4D6032FD9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W7D7M</PKey><PID>76487-012-9869442-22676</PID><PIDType>5</PIDType><SID>S-1-5-21-343818398-1960408961-725345543</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030512000000.000000+000</Date></BIOS><HWID>8E993C270184206B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1D4E0:emachines inc|1D4E0:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, August 2, 2010 12:08 AM

Answers

  • Hello monteey,

    If you do an internet search for the last three parts of the product key used to install Windows, V7X7H-8VY68-W7D7M, you can see that the key is all over the internet which is why it is no good for further use.

    The report says that you have installed a retail version of Windows.  Do you have the original box with the Certificate of Authenticity on the boxtop of the retail package, and do you have the inner folder with the yellow-orange Proof of License label, on which the product key is printed?

    Is there a CoA affixed to the computer case?  If so tell us what version and edition of Windows is listed on it, and if there is a computer manufacturer's name on the CoA.  Do not post the product key that may be printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 4, 2010 7:58 PM
    Monday, August 2, 2010 3:14 AM

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-V7X7H-8VY68-W7D7M
    Windows Product Key Hash: CLsBse60gH1adtpz/74j2YYn9EQ=
    Windows Product ID: 76487-012-9869442-22676
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {E1E3281B-11A1-4DBE-BEF0-46D4D6032FD9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1E3281B-11A1-4DBE -BEF0-46D4D6032FD9}</UGUID><Version>1.9.0027.0</Version> ;<OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32& lt;/Architecture><PKey>*****-*****-*****-*****-W7D7M</PKey> ;<PID>76487-012-9869442-22676</PID><PIDType>5</PIDTy pe><SID>S-1-5-21-343818398-1960408961-725345543</SID><Manufacturer>System Manufacturer</Manufacturer><Model>Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030512000000.000000+000</Date></BI OS><HWID>8E993C270184206B</HWID><UserLCID>0409<SystemLCID>0409</SystemLCID><TimeZone>Pacif ic Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData>   <Software><Office><Result>109</Result>

    <Applications/></Office></Software></Gen uineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1D4E0:emachines inc|1D4E0:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    Did you enter the 25 character product key from the COA label that was affixed to the installation media package for your version of XP Pro?
    Monday, August 2, 2010 1:47 AM
  • Hello monteey,

    If you do an internet search for the last three parts of the product key used to install Windows, V7X7H-8VY68-W7D7M, you can see that the key is all over the internet which is why it is no good for further use.

    The report says that you have installed a retail version of Windows.  Do you have the original box with the Certificate of Authenticity on the boxtop of the retail package, and do you have the inner folder with the yellow-orange Proof of License label, on which the product key is printed?

    Is there a CoA affixed to the computer case?  If so tell us what version and edition of Windows is listed on it, and if there is a computer manufacturer's name on the CoA.  Do not post the product key that may be printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 4, 2010 7:58 PM
    Monday, August 2, 2010 3:14 AM