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Internal conversion in CRM RRS feed

  • Question

  • Hi.  We have an international company.  Users outside of the US use the metric system.  The US uses the Imperial system.  How does CRM handle the measurements displaying correctly for the user looking at it on the same record.

    So Internal User sees a qty field in kilos

    US user sees the same field in pounds

    Thanks for reading.

    Wednesday, June 25, 2014 9:07 PM

All replies

  • CRM doesn't have a field format for measurements so any fields that you use for measurements will use integer/whole number fields. This means that you must handle any conversions. This probably means having two fields for each measurement (one in kg and another in lbs) and then using JavaScript or plugins to handle the conversion.

    Thursday, June 26, 2014 12:12 PM
    Moderator