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is my Windows 7 copy genuine? RRS feed

  • Question

  • Hi, I recently had a new hard disk installed together with windows 7, which was carried out by a local IT Professional not previously known to me. When I tried contacting microsoft support and entered the product id I received a message saying this was not supported in the country selected. Please could you confirm if this product is genuine? I am in the UK. I believe this also what is known as a keyless install which needs to be activated within 30 days.  Many thanks.

    Here is the windows genuine advantage diagnostic tool for the product.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85529
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {34C33529-D105-4609-830F-B54D1C20247A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{34C33529-D105-4609-830F-B54D1C20247A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85529</PID><PIDType>5</PIDType><SID>S-1-5-21-2551386677-2722243779-2158128978</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC047AA-ABU s3714uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS><HWID>96123507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>78B208B77C1EF2C</Val><Hash>XJVhnWUzZbvfyzCYt+elQaWdq6g=</Hash><Pid>81602-918-0821917-68019</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-2057-7601.0000-0402012
    Installation ID: 002702013016483035762525366861393292366423758646826154
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Initial grace period
    Time remaining: 22080 minute(s) (15 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 24/02/2012 10:05:27

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEAJJSOI2RJ4vC8isZ07MUUFpiDmPVkI+YY5xgqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


     

    Friday, February 24, 2012 10:34 AM

Answers

  • "Robert_Radcliffe" wrote in message news:f77a4e47-71fd-4349-9e21-334dfb260074...
    Many thanks Noel. This guy has been practicing for around 10 years and advertises extensively locally.  I have been in contact and he is due to come back on Monday and activate the software. I am not sure how he intends to do it, but I did pay him for the new disc (which seems to be OK) and the software. I am guessing however there may not much support available if anything does wrong in the future. I was also looking on Amazon so thank you for that advice.
     
    Amazon itself is OK – it’s only the companies in the MarketPlace that cause problems.
    You can try changing the Key to the one that came with your disks (note the plural!) – use the Change Product Key link at the bottom of the System properties page. You may have to activate by phone.
     
    He probably used a Retail disk for the install, but provided you with an Upgrade license – if that’s the case you’ll/he’ll have to do an Inplace Upgrade install  using the proper Key before the grace period expires in two weeks time. That means that you’ll keep your current apps and data, but lose installed updates. (It’s a good idea to revert back to the original IE before doing so,  if you’ve upgraded that since the install – prevents problems later)
     
    HTH

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 24, 2012 11:43 AM
    Moderator

All replies

  • "Robert_Radcliffe" wrote in message news:394bc7a1-db56-4bcb-8eb2-71c33f40dd3e...

    Hi, I recently had a new hard disk installed together with windows 7, which was carried out by a local IT Professional not previously known to me. When I tried contacting microsoft support and entered the product id I received a message saying this was not supported in the country selected. Please could you confirm if this product is genuine? I am in the UK. I believe this also what is known as a keyless install which needs to be activated within 30 days.  Many thanks.

    Here is the windows genuine advantage diagnostic tool for the product.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85529
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Partial Product Key: XM76F
    License Status: Initial grace period
    Time remaining: 22080 minute(s) (15 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 24/02/2012 10:05:27

     
     
    The Key in use here is the Default Key – which can never be activated (it’s installed by the OS itself when no Key is entered during installation)
    You need to enter a valid paid-for Win 7 Home Premium Product Key, or revert back to the OS which came with your computer – probably Vista – using the manufacturer’s Recovery media (order from their website).
     
    The IT guy should NOT have installed this copy except by request (so that you could input your own Key later) – especially if you paid for his services in anything other than beer :)
     
    If you don’t have a Win7 Product Key, don’t be tempted to purchase from somewhere like eBay or the Amazon MarketPlace – most copies there are counterfeit, and will be revealed as such sooner or later. Dabs.com and scan.co.uk both give decent discounts on Windows, and they are reputable :)  (one of these days I’ll have to see if I can screw them for commission, I recommend them that much!)
    You will need a Retail copy – the OEM versions are not really suitable for end-users – but if you’re prepared to mess around a bit you can use an Upgrade, rather than a Full license.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 24, 2012 10:57 AM
    Moderator
  • Many thanks Noel. This guy has been practicing for around 10 years and advertises extensively locally.  I have been in contact and he is due to come back on Monday and activate the software. I am not sure how he intends to do it, but I did pay him for the new disc (which seems to be OK) and the software. I am guessing however there may not much support available if anything does wrong in the future. I was also looking on Amazon so thank you for that advice.
    Friday, February 24, 2012 11:17 AM
  • "Robert_Radcliffe" wrote in message news:f77a4e47-71fd-4349-9e21-334dfb260074...
    Many thanks Noel. This guy has been practicing for around 10 years and advertises extensively locally.  I have been in contact and he is due to come back on Monday and activate the software. I am not sure how he intends to do it, but I did pay him for the new disc (which seems to be OK) and the software. I am guessing however there may not much support available if anything does wrong in the future. I was also looking on Amazon so thank you for that advice.
     
    Amazon itself is OK – it’s only the companies in the MarketPlace that cause problems.
    You can try changing the Key to the one that came with your disks (note the plural!) – use the Change Product Key link at the bottom of the System properties page. You may have to activate by phone.
     
    He probably used a Retail disk for the install, but provided you with an Upgrade license – if that’s the case you’ll/he’ll have to do an Inplace Upgrade install  using the proper Key before the grace period expires in two weeks time. That means that you’ll keep your current apps and data, but lose installed updates. (It’s a good idea to revert back to the original IE before doing so,  if you’ve upgraded that since the install – prevents problems later)
     
    HTH

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 24, 2012 11:43 AM
    Moderator