locked
cannot use my office traial RRS feed

  • Question

  • when opining any office application it require me to activate my software when i chose activate v=by the internet it replayes key used more than allowed

    data are

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-99H7J-F7B9R-FXKF6
    Windows Product Key Hash: O3LSQdGOnbeTlIul53AwSgsaNSY=
    Windows Product ID: 00342-OEM-8992707-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {BE387FB9-C8C5-403E-BA9B-C3DE33C90633}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\wij\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BE387FB9-C8C5-403E-BA9B-C3DE33C90633}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FXKF6</PKey><PID>00342-OEM-8992707-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3749332479-1168011782-1094414323</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq 500B Microtower</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20091127000000.000000+000</Date></BIOS><HWID>8DB93607018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>9FDE6E90D63F052</Val><Hash>i/4bi6B3xVzv8IQBlwxWEQRPvMQ=</Hash><Pid>89451-OEM-6604183-15740</Pid><PidType>11</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-000010-02-1033-7600.0000-2062009
    Installation ID: 005443816163648654587941453981367836213584891021902956
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FXKF6
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 5/14/2010 11:15:19 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAnJ/E4RpSqnaCO34SSOTYSIi3BtdkWkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-BPC
      FACP   HPQOEM  SLIC-BPC
      HPET   HPQOEM  SLIC-BPC
      MCFG   HPQOEM  SLIC-BPC
      SLIC   HPQOEM  SLIC-BPC
      OEMB   HPQOEM  SLIC-BPC
      GSCI   HPQOEM  SLIC-BPC
      SSDT   HPQOEM  SLIC-BPC

     

    Friday, May 14, 2010 8:23 AM

Answers

  • Hello samba_man,

    You wrote, "when i chose activate v=by the internet it replayes key used more than allowed"

    This means the activation servers are telling you that the product key you are entering has been used too many times.

    It would be very helpful to know how you purchased or acquired the product key you are trying to enter.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 18, 2010 3:16 PM

All replies

  • Hello samba_man,

    Please go to http://office.microsoft.com/en-us/default.aspx and click the 'Download Now' button. Once you get to the Office Trial download page, look at the upper left side of the page. You will see links to FAQs and 'How to Setup & Install Your Trial".  If neither of those links help, click the 'Contact Us' link for assistance.

    Thank you,


    Darin MS
    Friday, May 14, 2010 9:29 PM
  • Hello samba_man,

    The reply, "key used more than allowed" or words to that effect means just what it says, the activation servers are telling you that the product key you entered has been used to install Office more times than the License for the software allows.

    It would be very helpful to know how you purchased or acquired the product key you are trying to enter.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, May 15, 2010 12:39 PM
  • thanks for your reply

    the office came pre installed on my new compaq desk top

    a wating your response

    thxs

    Tuesday, May 18, 2010 9:56 AM
  • Hello samba_man,

    You wrote, "when i chose activate v=by the internet it replayes key used more than allowed"

    This means the activation servers are telling you that the product key you are entering has been used too many times.

    It would be very helpful to know how you purchased or acquired the product key you are trying to enter.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 18, 2010 3:16 PM