Answered by:
Vista Activation no longer valid

Question
-
Hi all,
For the second time in a month, I have had my PCreboot overnight, than tell me canges have been made that have invalidated my activation and offer me Validate Online or Cancel options only. No access to desktop. Online validation jus goes round and round telling me I do not have a genuine License. I DO!
My diagnostic report is:
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0xc004f027
Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
Windows Product Key: *****-*****-49G36-VM9MM-JMJ38
Windows Product Key Hash: elR26Ce0rP4EmkPBgXF2n7OXwe0=
Windows Product ID: 89580-447-1954466-71736
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.000
ID: {6A25AE53-A37C-4AF7-8CD6-B41BD2731822}(3)
Is Admin: Yes
Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error: T:20070816182451095-M:20070831113831106-
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005Browser Data-->
Proxy settings: cvsserver:8080
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A25AE53-A37C-4AF7-8CD6-B41BD2731822}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JMJ38</PKey><PID>89580-447-1954466-71736</PID><PIDType>5</PIDType><SID>S-1-5-21-2286498245-1245568065-1254617310</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>PT880-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20031215000000.000000+000</Date></BIOS><HWID>A6313507018400E2</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>54A90BC831036AC</Val><Hash>p6VweB9qnDvoyojHICyRS8ZxLTM=</Hash><Pid>81599-854-6601924-65210</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>9E6FBD8ED5266AC</Val><Hash>ZbT0CuV/PsT0PM1ko/Tr6DihYfw=</Hash><Pid>84890-854-4086325-63614</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>The number for my attempt to Validate Online is 0x80070426.
I have done the Disk Cleanup and restarted many times.
Last time I had this problem, at a certain point in time I was prompted to enter my code again, and that fixed it! No idea how I force that though.
Help!
Regards,
Clive
Friday, August 31, 2007 12:05 AM
Answers
-
It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:
a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with redused functality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\slui.exe" press enter and follow steps to Activate over the Phone.
Thank you,
Darin Smith
WGA Forum ManagerMonday, September 17, 2007 10:45 PM