Answered by:
Can't activate Windows error code 0xC004E003

Question
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About two years ago I installed windows 7 Ultimate in my pc with an installation disc
Yesterday I wanted to format my pc and reinstall windows, I didn't have the disc but I have the product key which was provided with the disc
I wrote down the product key and product Id carefully to make sure and downloaded the windows 7 ultimate ISO (the version had the same product id) and burned it to a usb
Formatted and reinstalled windows succesfully but when trying to activate windows with my product key it gives me error code 0xC004E003.
I am very sure the is valid and it's the same key I used two years ago.
And in the activate wizard there is no choice to activate using atomated phone.
Any help please?
Using Mgadt here is my info
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {15F2CD7B-B6C0-48B9-8271-15FACF207794}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{15F2CD7B-B6C0-48B9-8271-15FACF207794}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2194540988-3145476320-4032726047</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20091027000000.000000+000</Date></BIOS><HWID>EAEF3307018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-3002009
Installation ID: 000150200436010323724803122514287420508481511355713111
Processor Certificate URL: I cant post linksMachine Certificate URL: I cant post links
Use License URL: I cant post links
Product Key Certificate URL: I cant post links
Partial Product Key: P4K27
License Status: Initial grace period
Time remaining: 42600 minute(s) (29 day(s))
Remaining Windows rearm count: 2
Trusted time: 10/28/2009 5:20:58 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072F8F
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:28:2009 03:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAnJ/4GWaAbDwKJUaDBgzMJQaklPvwSJaqIT4+nOy+KoU=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
OSFR DELL M08
SSDT PmRef CpuPmMonday, August 25, 2014 11:30 AM
Answers
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The SLIC table for this machine shows that it was shipped with Vista installed - as such it is NOT possible to activate Windows 7 using the OEM_SLP Key shown in the report - and you need to revert back to the original Vista install (as shown on your COA Sticker) or purchase a license for Windows 7
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, August 30, 2014 9:29 AM
- Marked as answer by Noel D PatonModerator Sunday, September 14, 2014 7:29 AM
Thursday, August 28, 2014 11:11 AMModerator
All replies
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You can activate Windows 7 by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 3
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation.
5. Once completed, restart your computer.Carey Frisch
Monday, August 25, 2014 2:14 PMModerator -
You can activate Windows 7 by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 3
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation.
5. Once completed, restart your computer.
Carey Frisch
It takes me to "Type your product key"
There is nothing to select
The only thing there is the Product key field
No chice for phone activation
Help appreciated
- Edited by Hashim_97 Monday, August 25, 2014 3:50 PM ere
Monday, August 25, 2014 3:49 PM -
Type in the 25-character product key that you have for Windows 7 Ultimate. Then when product activation fails, you'll see an option to "activate by phone". Hold on and speak directly with a Microsoft activation representative.
Carey Frisch
Monday, August 25, 2014 4:03 PMModerator -
Type in the 25-character product key that you have for Windows 7 Ultimate. Then when product activation fails, you'll see an option to "activate by phone". Hold on and speak directly with a Microsoft activation representative.
Carey Frisch
No option there too
Tuesday, August 26, 2014 2:09 AM -
Image:
social.microsoft/Forums/getfile/525770
just add .com after microsoft (I can't post links in the forum)
Also no option here:
social.microsoft/Forums/getfile/525782
- Edited by Hashim_97 Tuesday, August 26, 2014 2:27 AM
Tuesday, August 26, 2014 2:13 AM -
I reinstalled the windows 7 day and half ago, and now it says "You must activate today" in computer properties.
The activation should be within 30 days not 3, right?
Tuesday, August 26, 2014 3:37 AM -
Tuesday, August 26, 2014 5:16 AMModerator
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Carey Frisch
When I try to call my country number (Saudi Arabia), I get call ended instantly. No ring sound.
Is the problem with my Windows 7 copy doesn't have automated call?
I downloaded the iso from here
http://answers.microsoft/en-us/windows/forum/windows_7-windows_install/where-can-i-download-windows-7-iso-i-have-a/7d964b05-2be9-4800-bc7f-3ca30356fc3d
(Add .com after microsoft)
Tuesday, August 26, 2014 6:13 AM -
Unfortunately, the ISO you downloaded is for an OEM SLP copy of Windows 7 Ultimate. This version is only licensed to major OEM PC manufacturers, such as Dell.
Carey Frisch
Tuesday, August 26, 2014 1:02 PMModerator -
The SLIC table for this machine shows that it was shipped with Vista installed - as such it is NOT possible to activate Windows 7 using the OEM_SLP Key shown in the report - and you need to revert back to the original Vista install (as shown on your COA Sticker) or purchase a license for Windows 7
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, August 30, 2014 9:29 AM
- Marked as answer by Noel D PatonModerator Sunday, September 14, 2014 7:29 AM
Thursday, August 28, 2014 11:11 AMModerator