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Can't activate Windows error code 0xC004E003 RRS feed

  • Question

  • About two years ago I installed windows 7 Ultimate in my pc with an installation disc

    Yesterday I wanted to format my pc and reinstall windows, I didn't have the disc but I have the product key which was provided with the disc

    I wrote down the product key and product Id carefully to make sure and downloaded the windows 7 ultimate ISO (the version had the same product id) and burned it to a usb

    Formatted and reinstalled windows succesfully but when trying to activate windows with my product key it gives me error code 0xC004E003.

    I am very sure the is valid and it's the same key I used two years ago.

    And in the activate wizard there is no choice to activate using atomated phone.

    Any help please?

    Using Mgadt here is my info

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {15F2CD7B-B6C0-48B9-8271-15FACF207794}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{15F2CD7B-B6C0-48B9-8271-15FACF207794}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2194540988-3145476320-4032726047</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20091027000000.000000+000</Date></BIOS><HWID>EAEF3307018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7601.0000-3002009
    Installation ID: 000150200436010323724803122514287420508481511355713111
    Processor Certificate URL: I cant post links 

    Machine Certificate URL: I cant post links 

    Use License URL: I cant post links 

    Product Key Certificate URL: I cant post links 

     Partial Product Key: P4K27
    License Status: Initial grace period
    Time remaining: 42600 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 10/28/2009 5:20:58 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072F8F
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:28:2009 03:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAnJ/4GWaAbDwKJUaDBgzMJQaklPvwSJaqIT4+nOy+KoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      OSFR   DELL    M08   
      SSDT   PmRef  CpuPm

    Monday, August 25, 2014 11:30 AM

Answers

  • The SLIC table for this machine shows that it was shipped with Vista installed - as such it is NOT possible to activate Windows 7 using the OEM_SLP Key shown in the report - and you need to revert back to the original Vista install (as shown on your COA Sticker) or purchase a license for Windows 7

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, August 28, 2014 11:11 AM
    Moderator

All replies

  • You can activate Windows 7 by performing the following:

    1. Click on the Start button and in the Start Search box type in:  slui.exe 3
    2. Press the Enter key on your keyboard.
    3. Select your Country.
    4. Follow the instructions for phone activation.
    5.  Once completed, restart your computer.

    Carey Frisch

    Monday, August 25, 2014 2:14 PM
    Moderator
  • You can activate Windows 7 by performing the following:

    1. Click on the Start button and in the Start Search box type in:  slui.exe 3
    2. Press the Enter key on your keyboard.
    3. Select your Country.
    4. Follow the instructions for phone activation.
    5.  Once completed, restart your computer.

    Carey Frisch

    It takes me to "Type your product key"

    There is nothing to select

    The only thing there is the Product key field

    No chice for phone activation

    Help appreciated


    • Edited by Hashim_97 Monday, August 25, 2014 3:50 PM ere
    Monday, August 25, 2014 3:49 PM
  • Type in the 25-character product key that you have for Windows 7 Ultimate.  Then when product activation fails, you'll see an option to "activate by phone".  Hold on and speak directly with a Microsoft activation representative.

    Carey Frisch

    Monday, August 25, 2014 4:03 PM
    Moderator
  • Type in the 25-character product key that you have for Windows 7 Ultimate.  Then when product activation fails, you'll see an option to "activate by phone".  Hold on and speak directly with a Microsoft activation representative.

    Carey Frisch

    No option there too

    Tuesday, August 26, 2014 2:09 AM
  • Image:

    social.microsoft/Forums/getfile/525770

    just add .com after microsoft (I can't post links in the forum)

    Also no option here:

    social.microsoft/Forums/getfile/525782

    • Edited by Hashim_97 Tuesday, August 26, 2014 2:27 AM
    Tuesday, August 26, 2014 2:13 AM
  • I reinstalled the windows 7 day and half ago, and now it says "You must activate today" in computer properties.

    The activation should be within 30 days not 3, right?

    Tuesday, August 26, 2014 3:37 AM
  • Tuesday, August 26, 2014 5:16 AM
    Moderator
  • Carey Frisch

    When I try to call my country number (Saudi Arabia), I get call ended instantly. No ring sound.

    Is the problem with my Windows 7 copy doesn't have automated call?

    I downloaded the iso from here

    http://answers.microsoft/en-us/windows/forum/windows_7-windows_install/where-can-i-download-windows-7-iso-i-have-a/7d964b05-2be9-4800-bc7f-3ca30356fc3d

    (Add .com after microsoft)

    Tuesday, August 26, 2014 6:13 AM
  • Unfortunately, the ISO you downloaded is for an OEM SLP copy of Windows 7 Ultimate.  This version is only licensed to major OEM PC manufacturers, such as Dell.

    Carey Frisch

    Tuesday, August 26, 2014 1:02 PM
    Moderator
  • The SLIC table for this machine shows that it was shipped with Vista installed - as such it is NOT possible to activate Windows 7 using the OEM_SLP Key shown in the report - and you need to revert back to the original Vista install (as shown on your COA Sticker) or purchase a license for Windows 7

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, August 28, 2014 11:11 AM
    Moderator