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  • Question

  • Hello,

    I have a HP box it came with a vista home premuim version. I formated it and now I always get error code 0xC004C003. and i cannot change the product key, i tried to contant HP and they told me to contact microsoft about this issue. I'm wondering why is that happened this is the second time happened to me. I searched the forums and tried all the solutions mentioned by Microsoft team and no one of them worked with me!!!. I have one more question is this will happen on every format?!?!.

    your help is highly appricated.

    Thursday, October 29, 2009 12:22 AM

Answers

  • You can reactivate your Windows Vista installation by performing the following:

    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

    2. Press the Enter key on your keyboard.

    3. Select your Country.

    4. Follow the instructions for phone activation (no charge).


    Carey Frisch
    Thursday, October 29, 2009 12:30 AM
    Moderator

All replies

  • You can reactivate your Windows Vista installation by performing the following:

    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

    2. Press the Enter key on your keyboard.

    3. Select your Country.

    4. Follow the instructions for phone activation (no charge).


    Carey Frisch
    Thursday, October 29, 2009 12:30 AM
    Moderator
  • Hello Emad,

      If the steps that Carey provided don't resolve the issue, please download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/395f7bd1-9fc5-4dab-9176-4aa4d10c8dec .

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS

    Thursday, October 29, 2009 7:08 PM
  • No reply from original poster.

    Issue assumed to be resolved.

    Darin MS
    Monday, November 2, 2009 9:39 PM