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change to genuine windo 7 64 bit RRS feed

  • Question

  • I have purchase a laptop with genuine windo-7 but due to some technical reasons it was changed in non-genuine windo7. now how will i get my original windo-7. I have old product key but that is not supported.  
    Saturday, February 11, 2017 5:19 AM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Saturday, February 11, 2017 5:57 AM
    Moderator