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Users not syncing between Office 365 and CRM Online 2015 RRS feed

  • Question

  • Hi,

    I added a new user (In-cloud) to Office365 yesterday. Obviously the sync between Office365 and CRM Online 2015 is not working anymore. When trying to log in to CRM it says "You are not a member of this organization". The user is Global Administrator.

    I waited for over 14  hours now, so I think waiting for the sync to start is not an option anymore.

    Also, I do not use security groups to specify users which should be synced.

    Best

    Patrick

    Saturday, February 28, 2015 8:57 AM

All replies

  • Hi,

    only users who have the license assigned are syncrhonized. Also - did you limit the synchronization to one group or do you have all groups synchronized?

    Michal

    Tuesday, March 3, 2015 12:09 PM
  • Did you actually give that user a CRM License?  Just adding them to Office 365 does not add them to CRM.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Tuesday, March 3, 2015 2:31 PM