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  • Question

  • NOTE: THIS STARTED WHEN I ALLOWED UPDATES FROM THE WEB TO MY SYSTEM.

     

    Wednesday, December 5, 2007 3:27 AM

Answers

  • What seems to be your exact problem? Please share more with us such as any error codes and/or messaging that would provide us with information leading to a potential problem. Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

    Thank you,

     

    Stephen Holm, MS

    Wednesday, December 5, 2007 11:55 PM