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XP activation failure after deleting IE RRS feed

  • Question

  • Removed ie beta 3 as well as heaps of other stuff and when machine re-booted re-activation procedure started and subsequently failed. Have followed advice on this forum, but suspect some file is lost or corrupted.

    Note that activation key complies with sticker on machine (which is years old and has previously been upgraded with new motherboard etc - activation worked OK then, but would have been done by shop. Hmmm...that may be the problem)

    I also note that Office failed, too. All s/w genuine and I've been on windows update etc for years.

    Regards,

    Don

     

    Diagnostic returned:

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DWC9J-GGT4M-39YV8
    Windows Product Key Hash: YUucwZGQgmnUFzVPj+lAk7fqQBs=
    Windows Product ID: 55277-OEM-2114337-96775
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {10D237D9-ED50-43DD-80ED-646163DE6188}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{10D237D9-ED50-43DD-80ED-646163DE6188}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39YV8</PKey><PID>55277-OEM-2114337-96775</PID><PIDType>3</PIDType><SID>S-1-5-21-725345543-776561741-2147061141</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7142</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20060627000000.000000+000</Date></BIOS><HWID>82893A4F0184207D</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>5375899DA42141C</Val><Hash>JjxnS/uULxi92wkmEouv1wigUYI=</Hash><Pid>54196-757-1399823-16307</Pid><PidType>1</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17460</Pid><PidType>14</PidType></Product><Product GUID="{911A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Outlook 2002</Name><Ver>10</Ver><Val>3FE6CF0F0DE83B6</Val><Hash>m5+m+xdwSoYAelm18VHTb+wshHU=</Hash><Pid>54193-OEM-1694681-15451</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Wednesday, October 24, 2007 9:48 AM

Answers

  • Hello Don,

     

    Currently Windows is not activated. The type of licensing agreement OEM System builder is tied to the original computer setup and will require you to purchase another licensing agreement or basically a new windows. Please read the licensing agreement which came with your OEM licensing which will provide you with more explaination.

     

     

    Thank you

     

    STephen Holm, MS

    Wednesday, October 24, 2007 5:01 PM

All replies

  • Hello Don,

     

    Currently Windows is not activated. The type of licensing agreement OEM System builder is tied to the original computer setup and will require you to purchase another licensing agreement or basically a new windows. Please read the licensing agreement which came with your OEM licensing which will provide you with more explaination.

     

     

    Thank you

     

    STephen Holm, MS

    Wednesday, October 24, 2007 5:01 PM
  • Thanks Stephen,

    Let me clarify this. Replacing a faulty motherboard requires ALL Microsoft licenses to be re-purchased? Or just XP?

    Regards,

    Don

     

    Thursday, October 25, 2007 12:30 AM
  • Stephen,

    I just ran the Windows Product Key Update Tool and it verified that the product key in the system matches the sticker on the computer case (which matches the one on the CD). There does seem to be some confusion with the MS validation process as to whether I have a Home or Pro version installed. This may have something to do with the shop when they changed the motherboard. Perhaps they loaded some files from a Pro CD. But the version I have is Home.

    So it all matches at this end, just not at your end. The problem is, even if I purchase (again) one of the recommended MS upgrades, there is no guarantee that this issue won't re-emerge as whatever file is pointing to Pro (or Home if I choose Pro) will still be hanging around.

    Regards,

    Don

    Thursday, October 25, 2007 2:06 AM
  • Hello Don,

     

    If you replaced the Motherboard because if failed then there should not be a problem. Please telephone activate windows by following this information:

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.

    Or, click the Windows Activation icon in the notification area.


    2. Click Yes, I want to telephone a customer service representative to active Windows now.


    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”

     

    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.

    Note:  The number appears now and differs based on the location that you select.


    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows. 
    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890  Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

     

    If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine Click “Validate Windows” button.

    Please post again if you need further assistance. Thank you.

     

     

    Thank you

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Thursday, October 25, 2007 10:40 PM