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Computer says my windows is not genuine!!!?!!

Question
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WTF i bought this laptop from a genuine highstreet store and now its is say this?Thursday, June 23, 2011 6:31 AM
Answers
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"HawaiiCHC" wrote in message news:aa80bc02-7047-42ea-b692-7a4d655009da...
Darin,
Thanks for the information. My EMachines MB fried and when I replaced it (with a different brand) I received the "not genuine" message. I did as you suggested and the Diagnostic tool says it is an invalid license. Below is the full report. What is the way forward since it the same computer with all the same components (HDD, etc.) save one hardware change.
Thanks, Jeff
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Unfortunately, that hardware change *is* the computer, as far as MS is concerned.Motherboards are a lot more than something to hang a CPU on - they do a lot of the grunt work in a PC, and each board is manufactured specifically for a particular OEM or market. OEM Licenses for major manufacturers are very cheap - and sold on the condition that the OEM supports the OS (although a lot of the time the OEM tries to wriggle out of that). an OEM cannot be expected to support a machine that they did not manufacture, and the most complex part of the computer is the motherboard (in terms of functionality) - they are not therefore required to support a motherboard which they did not install, or do not routinely support. Therefore, changing the motherboard outside warranty conditions invalidates the Windows License for OEM installs.If you require any more information , please start a NEW thread of your own, to avoid confusion.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, June 28, 2011 10:52 PM
Friday, June 24, 2011 4:50 PMModerator
All replies
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In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button.
5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/39beb3f5-93f2-4d1e-a054-b7e6a5152ca3 .
6) In a reply post, paste the Diagnostic Report.
Thank you,
Darin MSThursday, June 23, 2011 9:30 PM -
Darin,
Thanks for the information. My EMachines MB fried and when I replaced it (with a different brand) I received the "not genuine" message. I did as you suggested and the Diagnostic tool says it is an invalid license. Below is the full report. What is the way forward since it the same computer with all the same components (HDD, etc.) save one hardware change.
Thanks, Jeff
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {2912A829-FA51-4E1A-999E-34EB4058677E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2912A829-FA51-4E1A-999E-34EB4058677E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1208735821-1573023687-30618928</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>N68SA-M2S</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20100623000000.000000+000</Date></BIOS><HWID>04323507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hawaiian Standard Time(GMT-10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>9197119DE0AEED2</Val><Hash>qeYarb4vlP56z4favTEm4oJuPHQ=</Hash><Pid>81599-873-1323302-65812</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500141-02-1033-6000.0000-2692009
Installation ID: 072932533883756750291584365572188121815654075454005684
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: DR9M6
License Status: Notification
Notification Reason: 0xC004F057.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAEAAQACAAAAAgABAAEAJJS8hAQSSNFMf5IArNjyn/L0EoaQl/pwrFYYeQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia NVDAACPI
FACP Nvidia NVDAACPI
HPET Nvidia NVDAACPI
MCFG Nvidia NVDAACPI
SSDT PTLTD POWERNOW
Friday, June 24, 2011 3:59 PM -
"HawaiiCHC" wrote in message news:aa80bc02-7047-42ea-b692-7a4d655009da...
Darin,
Thanks for the information. My EMachines MB fried and when I replaced it (with a different brand) I received the "not genuine" message. I did as you suggested and the Diagnostic tool says it is an invalid license. Below is the full report. What is the way forward since it the same computer with all the same components (HDD, etc.) save one hardware change.
Thanks, Jeff
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Unfortunately, that hardware change *is* the computer, as far as MS is concerned.Motherboards are a lot more than something to hang a CPU on - they do a lot of the grunt work in a PC, and each board is manufactured specifically for a particular OEM or market. OEM Licenses for major manufacturers are very cheap - and sold on the condition that the OEM supports the OS (although a lot of the time the OEM tries to wriggle out of that). an OEM cannot be expected to support a machine that they did not manufacture, and the most complex part of the computer is the motherboard (in terms of functionality) - they are not therefore required to support a motherboard which they did not install, or do not routinely support. Therefore, changing the motherboard outside warranty conditions invalidates the Windows License for OEM installs.If you require any more information , please start a NEW thread of your own, to avoid confusion.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, June 28, 2011 10:52 PM
Friday, June 24, 2011 4:50 PMModerator -
Noel,
I am well aware of what a MB does, I used to repair and build computers. Honestly, this is the first time I have run into something I had heard about- the license tied the exact hardware. When one boils down what you say, it means MS can sell more licenses when the hardware changes. Such was not the case many years ago as even in that time MS made the same demands that the OEM product support the OS functionality, and the better hardware support (and volume) translated to cheaper licensing fees. I am saddened the days of a legal license was tied to the number of computers one ran, not the hardware one ran, is gone, at least at the home level. And this simply encourages me to look at other OSes, as I did for many years to escape the tyranny of MS- OS/2 had many issues, but at least I didn't have this nonsense because of equipment failure.
Thanks, Noel for your answer.
Jeff
Saturday, June 25, 2011 7:34 AM -
"HawaiiCHC" wrote in message news:f45c79eb-409e-4cce-bbdb-7657e10fda54...
Noel,
I am well aware of what a MB does, I used to repair and build computers. Honestly, this is the first time I have run into something I had heard about- the license tied the exact hardware. When one boils down what you say, it means MS can sell more licenses when the hardware changes. Such was not the case many years ago as even in that time MS made the same demands that the OEM product support the OS functionality, and the better hardware support (and volume) translated to cheaper licensing fees. I am saddened the days of a legal license was tied to the number of computers one ran, not the hardware one ran, is gone, at least at the home level. And this simply encourages me to look at other OSes, as I did for many years to escape the tyranny of MS- OS/2 had many issues, but at least I didn't have this nonsense because of equipment failure.
Thanks, Noel for your answer.
Jeff
It has ALWAYS been the case - at least since Windows was released - although it was only when Activation was developed for XP that tit could be enforced in any meaningful way.Retail license can be moved across machines - OEM ones cannot.I think you'll find that OS/2 also had the same restrictions - which again could not be enforced.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, June 25, 2011 7:50 AMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-PJPHH-FRJBF-CWJ8X
Windows Product Key Hash: JRd3Hw7eR8jPOs+SB+UCtrpKH34=
Windows Product ID: 00359-232-5067971-86161
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {7786DE9C-1C4A-4FDC-9060-845E58F91699}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7786DE9C-1C4A-4FDC-9060-845E58F91699}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CWJ8X</PKey><PID>00359-232-5067971-86161</PID><PIDType>5</PIDType><SID>S-1-5-21-399604557-4052540129-3109665523</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090513000000.000000+000</Date></BIOS><HWID>C0B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65753</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043CWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:22:2011 11:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAIAAAAAAAAAAgABAAEAJJTSnPLg2jN6f+rWdg4oHwyI8D5Gyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPmSaturday, July 23, 2011 2:51 AM -
"stacych8" wrote in message news:912638fa-3ab0-432b-8ce7-a29bf013aa12...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-PJPHH-FRJBF-CWJ8X
Windows Product Key Hash: JRd3Hw7eR8jPOs+SB+UCtrpKH34=
Windows Product ID: 00359-232-5067971-86161
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C
Please repost your report in a NEW thread of your own, where it can receive proper attention.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, July 23, 2011 6:01 AMModerator