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can i transfer The Ultimate Steal student discount to a new computer? RRS feed

  • Question

  • I bought the ultimate steal deal for microsoft office using my student email address, i want to upgrade to a new computer (with windows 7!) can i redownload ultimate without paying for it again (or somehow transfer it? there were no disks). i still have the same student email.
    Friday, October 23, 2009 6:04 AM

Answers

  • Hello Shmambrose,

    Whether you can transfer your Office Ultimate Steal license to a new computer would be covered by the Software Licensing Terms (SLT).

    To read the SLT, start Word, then click Word Options>Resources>About, then click the "View the Microsoft Software Licensing Terms" link.

    Conventional retail license terms cover transfer in para 15, your Ultimate Steal SLT might address transfer in the same or a different paragraph.

    When you buy the Ultimate Steal, Digital River (the company MS hires to handle the sales and downloads) offers you extra-cost options to order real installation discs and/or to allow for extended download timeframe past their normal 30 day window.  If you did not choose either or both of these options and you did not save the download file for later reinstallation, you are now subject to the mercy of others.

    See this page for email and phone contact options for Digital River:
    https://store.digitalriver.com/DRHM/servlet/ControllerServlet?Action=DisplayContactFormPage&SiteID=msshus&Locale=en_US&Env=BASE

    BTW, please DO NOT use an iso or other file downloaded from file sharing or torrent sites, as these may be poisoned with malicious software!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 23, 2009 1:29 PM

All replies

  • Hello Shmambrose,

    Whether you can transfer your Office Ultimate Steal license to a new computer would be covered by the Software Licensing Terms (SLT).

    To read the SLT, start Word, then click Word Options>Resources>About, then click the "View the Microsoft Software Licensing Terms" link.

    Conventional retail license terms cover transfer in para 15, your Ultimate Steal SLT might address transfer in the same or a different paragraph.

    When you buy the Ultimate Steal, Digital River (the company MS hires to handle the sales and downloads) offers you extra-cost options to order real installation discs and/or to allow for extended download timeframe past their normal 30 day window.  If you did not choose either or both of these options and you did not save the download file for later reinstallation, you are now subject to the mercy of others.

    See this page for email and phone contact options for Digital River:
    https://store.digitalriver.com/DRHM/servlet/ControllerServlet?Action=DisplayContactFormPage&SiteID=msshus&Locale=en_US&Env=BASE

    BTW, please DO NOT use an iso or other file downloaded from file sharing or torrent sites, as these may be poisoned with malicious software!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 23, 2009 1:29 PM
  • Digital River are actually pretty fair, if your hardware has broken.

    My laptop started playing up recently (something to do with HP not providing enough cooling or a dodgy batch of NVidia GPUs, so I'm told) so I needed to instal Office on another machine.

    I'd paid the extra for the disks at the time of ordering, but lost the product key. I contacted them with my student login details and they not only sent me a reminder of the product key but also reactivated the download facility for me. Top notch service.

    Haven't tried to activate it yet, though....

    Thursday, July 15, 2010 8:02 AM