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The product key is blocked from use RRS feed

  • Question

  • I have a win 7 ultimate running in a virtual machine which has been working well for a few months. Today it suddenly displays the message that the windows is not genuine so I tried to activate again and got the message that product key is blocked from use.

    Prior to I noticed that problem, the virtual machine has crashes a couple of time during boot because there is not enough available memory on the host, after rebooting the host, the virtual machine boots normally, then I noticed the not genuine message, not sure if this is related.

    I don't exactly remember where the key came from but it is more likely purchased on Ebay.

    Below is the MGADiag log.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-XRRYH-PBX39-B36QV
    Windows Product Key Hash: Db2pDwar6WJWl3cInNuQOocBJRo=
    Windows Product ID: 00426-070-0081113-86197
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {BA63E885-B248-4DCA-B638-0F417BCAC914}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BA63E885-B248-4DCA-B638-0F417BCAC914}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B36QV</PKey><PID>00426-070-0081113-86197</PID><PIDType>5</PIDType><SID>S-1-5-21-2937361261-2107749970-889046488</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20140520000000.000000+000</Date></BIOS><HWID>7E553407018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.23403

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-070-008111-00-2052-7601.0000-0212017
    Installation ID: 011576869472090453195190682062462650964865827454883962
    Processor Certificate URL:
    Machine Certificate URL:
    Use License URL:
    Product Key Certificate URL:
    Partial Product Key: B36QV
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 21/01/2017 21:09:41

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:21:2017 17:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GESiQ8W2YLf4Oa3DFxiBfwU5yFjqQH+Q8ZhPKZc

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   440BX  
      SRAT   VMWARE  MEMPLUG
      WAET   VMWARE  VMW WAET
      HPET   VMWARE  VMW HPET
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD   $PCITBL$

    Saturday, January 21, 2017 8:22 PM

Answers

  • Unfortunately, your product key for Windows 7 Ultimate is non-genuine likely because it originated from a now defunct MSDN Subscription account. Only thing you can do now is purchase a genuine Windows license and perform a "clean install".

    Carey Frisch

    Sunday, January 22, 2017 2:00 AM
    Moderator

All replies

  • Unfortunately, your product key for Windows 7 Ultimate is non-genuine likely because it originated from a now defunct MSDN Subscription account. Only thing you can do now is purchase a genuine Windows license and perform a "clean install".

    Carey Frisch

    Sunday, January 22, 2017 2:00 AM
    Moderator
  • Thanks for the info.
    Sunday, January 22, 2017 3:38 PM
  • I guess a clean install is not necessary though.
    Monday, January 23, 2017 7:36 PM
  • Microsoft no longer distributes or sells licenses for Windows 7 Ultimate edition. The only version sold today is Windows 7 Professional which would require a "clean install" since you have Windows 7 Ultimate installed.

    Carey Frisch

    Monday, January 23, 2017 7:57 PM
    Moderator
  • Unless I somehow got another valid win7 ultimate key.
    Monday, January 23, 2017 8:33 PM
  • If you "somehow got another valid win7 ultimate key", it will likely be counterfeit. Microsoft does not sell standalone product keys. A genuine Windows 7 license comes in a hermetically sealed package that includes a Microsoft Windows 7 holographic DVD, Certificate of Authenticity, and printed information.

    ---> How to Tell


    Carey Frisch


    Monday, January 23, 2017 9:21 PM
    Moderator