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Windows 7 Build 7601 This copy of Windows is not genuine RRS feed

  • Question

  • It seems many people have the same problem but solutions differ. I believe my copy is genuine it wasan OEM purchased with my new computer approx 18 months ago from a large computer company. My initialinstallation was activated correctly. Shortly after I had to re-install Windows due to a "User AccountPassword" problem and following the instructions of an expensive telephone helpline the "System Repair Disk" was used. Shortly after I received a MS Notice advising "my copy of Windows may not be genuine" which I dismissed. Yesterday I received the same notice and now have the black desktop background.

    Reading other threads I have today run sfc /scannnow which found and repair corrupted files, I use Norton Internet Security and confess to using Tune-Up Utilities.

    Can aDiagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-P4DGD-TQDRJ-YQV6G

    Windows Product Key Hash: zJyxynzogYigaJu3phAisJuVCzo=

    Windows Product ID: 00359-OEM-8703082-65586

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {130DD2F9-0490-42B6-801B-A008A421898B}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{130DD2F9-0490-42B6-801B-A008A421898B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YQV6G</PKey><PID>00359-OEM-8703082-65586</PID><PIDType>3</PIDType><SID>S-1-5-21-419703127-1057152202-2524996449</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110425000000.000000+000</Date></BIOS><HWID>84BA3407018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 12:13:2011 11:49

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    HWID Data-->

    HWID Hash Current: PAAAAAEABgABAAEAAAAEAAAAAgABAAEAln1ymrwkQsaAlvTjyt4cvzYn1D52a5C0zu48pV1G0jxwsHZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 042511 APIC1008

      FACP 042511 FACP1008

      HPET 042511 OEMHPET 

      MCFG 042511 OEMMCFG 

      OEMB 042511 OEMB1008

     

     

    nybody please help

    Tuesday, December 13, 2011 9:33 PM

Answers

  • Should I reformat or is there an alternative?

    That is the manufacturer's recommendation.  You need a pretty good reason to ignore it.

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok.

    Why should you live with it?  Windows utilities do not work at as low a level as the hard drive manufacturer's.  They are not as deterministic as the hard drive manufacturer's.  Should the hard drive fail out of warranty, and your's probably is (OEM hard drives, aka "bare hard drives" are only warrantied for one year), replacement hard drives are very expensive currently due to the problems affecting factories in Taiwan.  There is no prediction when the situation in Taiwan will return to normal. 

    Does this prove my copy of windows is genuine?

    No.  Always troubleshoot the hardware first and then the software if the hardware troubleshooting does not resolve the issue. 

    If so is there a way to advise MS or my installation of windows to prevent the warning notices appearing on my desktop?

    No.  Microsoft has no way to prevent the notifications.  It is automatic.  They will stop when the issue is resolved.

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    Use the Windows dvd provided with your computer.  You may reinstall as many times as you need to but you may be asked to activate by phone after several activations.  My advice is to uncheck the box that says "Activate Windows automatically the first time I get on the Internet" and give yourself a few days to make sure everything is working before activating again.  You have 30 days.  The limitation on OEM copies is that they may not be transferred to another computer.

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

    Only format the partition containing Windows.  Do not delete the volume.  Use a full format on the Windows partition and not a Quick format.  You will need to boot with the dvd to do that since Windows cannot format its own partition.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Edited by CbarnhorstEditor Friday, December 16, 2011 11:12 PM
    • Marked as answer by RioSWW Saturday, December 17, 2011 12:56 AM
    Friday, December 16, 2011 11:05 PM
    Answerer
  • Please reread my reply.  It is edited.  You are quoting it from before the edits.  I take into account both the age and SB license.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by RioSWW Saturday, December 17, 2011 12:57 AM
    Friday, December 16, 2011 11:53 PM
    Answerer
  • "RioSWW" wrote in message news:fbc1ca51-69a6-4923-b18e-9f97c109069b...

    Good day Noel D Paton thank you for your reply.

    Following your advise I have run CHKDSK followed by SFC /SCANNOW which reported no errors and no integrity violations found.

    Latest MGADiag report attached.

    Can you please offer any further help?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-P4DGD-TQDRJ-YQV6G

    Windows Product Key Hash: zJyxynzogYigaJu3phAisJuVCzo=

    Windows Product ID: 00359-OEM-8703082-65586

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Other data-->

    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110425000000.000000+000</Date></BIOS

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 12:14:2011 09:10

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     
    Hmm – it’s the first time that I’ve heard of no disk problems with this error message.
     
    Please check what hard drive is present, and download the HD manufacturer’s Test utility – create the boot Cd, and then use that to test the HD.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by RioSWW Friday, December 16, 2011 12:39 AM
    Thursday, December 15, 2011 11:19 PM
    Moderator
  • G'day Noel

    OK I may have found the problem? Following your advice I ran Samsung's estool 3.01v-CDROM test utility which was the applicable

    utility for my Samsung HD 103SJ 1TB HDD. An error was found during the full surface scan - Error LBA 1081994053 and resulted in the

    following statement:-

    "This drive has some defects RAM verify test - testing pass, Multiple read test - testing pass, Service Code=> AJ36 : Bad sector, Total

    elapsed time 02:25:20, Error occured test Loop number 1, Test was completed."  

    The utility also gave me a lot of information about the HD's settings which I have noted down should they be important later.

    The utility recommended I format the HD and redo the test. Here I need your advice:-

    Should I reformat or is there an alternative?

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok. Windows performance scores my

    HD 5.3 with the rest of my computer scoring 7.6 and 7.9

    Does this prove my copy of windows is genuine? If so is there a way to advise MS or my installation of windows to prevent the warning

    notices appearing on my desktop?

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    I do not expect you to give me a step by step account of how to do the installation but do I use the official OEM Windows disk or the recovery

    disk I made after the original installation?

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

     

    As always looking forward to receiving your advice.

    It's much appreciated.

    • Marked as answer by RioSWW Saturday, December 17, 2011 12:52 AM
    Friday, December 16, 2011 10:35 PM
  • "RioSWW" wrote in message news:5a24e5bb-e3a9-4757-8b69-34f4bdeef067...

    G'day Noel

    OK I may have found the problem? Following your advice I ran Samsung's estool 3.01v-CDROM test utility which was the applicable

    utility for my Samsung HD 103SJ 1TB HDD. An error was found during the full surface scan - Error LBA 1081994053 and resulted in the

    following statement:-

    "This drive has some defects RAM verify test - testing pass, Multiple read test - testing pass, Service Code=> AJ36 : Bad sector, Total

    elapsed time 02:25:20, Error occured test Loop number 1, Test was completed." 

    The utility also gave me a lot of information about the HD's settings which I have noted down should they be important later.

    The utility recommended I format the HD and redo the test. Here I need your advice:-

    Should I reformat or is there an alternative?

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok. Windows performance scores my

    HD 5.3 with the rest of my computer scoring 7.6 and 7.9

    Does this prove my copy of windows is genuine? If so is there a way to advise MS or my installation of windows to prevent the warning

    notices appearing on my desktop?

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    I do not expect you to give me a step by step account of how to do the installation but do I use the official OEM Windows disk or the recovery

    disk I made after the original installation?

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

     

    As always looking forward to receiving your advice.

    It's much appreciated.

    Even one identified bad sector is one too many – it means that the number of ‘spare’ sectors available to the disk for correction purposes has already been exceeded.
    The implication has to be that the disk is on its way out.
    The result has nothing to do with the genuine-ness of the system as such, except it reinforces the diagnosis of a disk problem causing the issue.
    A reformat may help – but I somehow doubt it, and I suspect that you’d be better off minimizing the wear on the HD until you get the chance to replace it.
    When you do replace it, you would be best to use the full disk, rather than a restore from backup, as that may have been affected by the bad sector. – you can restore the data from a backup, since that would not be so sensitive to corruption.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by RioSWW Friday, December 16, 2011 11:03 PM
    Friday, December 16, 2011 10:51 PM
    Moderator

All replies

  • Click Start and type "services.msc" and hit return.  Check to see if the Software Protection service is running.  It should be set to "Automatic (Delayed Start)".  If it is not running, highlight it and click the Start the service link in the upper left of the pane.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, December 13, 2011 10:16 PM
    Answerer
  • Thanks for the prompt reply.

    I have checked and confirm Software Protection is running and is set to Automatic (Delayed Start).

     

    Wednesday, December 14, 2011 9:41 AM
  • "RioSWW" wrote in message news:39e6f326-1f22-4401-8ff7-05dccb6eb683...

    It seems many people have the same problem but solutions differ. I believe my copy is genuine it wasan OEM purchased with my new computer approx 18 months ago from a large computer company. My initialinstallation was activated correctly. Shortly after I had to re-install Windows due to a "User AccountPassword" problem and following the instructions of an expensive telephone helpline the "System Repair Disk" was used. Shortly after I received a MS Notice advising "my copy of Windows may not be genuine" which I dismissed. Yesterday I received the same notice and now have the black desktop background.

    Reading other threads I have today run sfc /scannnow which found and repair corrupted files, I use Norton Internet Security and confess to using Tune-Up Utilities.

    Can aDiagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-P4DGD-TQDRJ-YQV6G

    Windows Product Key Hash: zJyxynzogYigaJu3phAisJuVCzo=

    Windows Product ID: 00359-OEM-8703082-65586

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

    nybody please help

     
     
    This problem is frequently caused by disk errors.
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, December 14, 2011 9:53 PM
    • Marked as answer by RioSWW Thursday, December 15, 2011 9:26 AM
    • Unmarked as answer by David. FModerator Thursday, December 15, 2011 1:35 PM
    Wednesday, December 14, 2011 6:39 PM
    Moderator
  • Good day Noel D Paton thank you for your reply.

    Following your advise I have run CHKDSK followed by SFC /SCANNOW which reported no errors and no integrity violations found.

    Latest MGADiag report attached.

    Can you please offer any further help?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-P4DGD-TQDRJ-YQV6G

    Windows Product Key Hash: zJyxynzogYigaJu3phAisJuVCzo=

    Windows Product ID: 00359-OEM-8703082-65586

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {130DD2F9-0490-42B6-801B-A008A421898B}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{130DD2F9-0490-42B6-801B-A008A421898B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YQV6G</PKey><PID>00359-OEM-8703082-65586</PID><PIDType>3</PIDType><SID>S-1-5-21-419703127-1057152202-2524996449</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110425000000.000000+000</Date></BIOS><HWID>84BA3407018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 12:14:2011 09:10

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    HWID Data-->

    HWID Hash Current: PAAAAAEABgABAAEAAAAEAAAAAgABAAEAln1ymrwkQsaAlvTjyt4cvzYn1D52a5C0zu48pV1G0jxwsHZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 042511 APIC1008

      FACP 042511 FACP1008

      HPET 042511 OEMHPET 

      MCFG 042511 OEMMCFG 

      OEMB 042511 OEMB1008

     

     

    Thursday, December 15, 2011 11:56 AM
  • "RioSWW" wrote in message news:fbc1ca51-69a6-4923-b18e-9f97c109069b...

    Good day Noel D Paton thank you for your reply.

    Following your advise I have run CHKDSK followed by SFC /SCANNOW which reported no errors and no integrity violations found.

    Latest MGADiag report attached.

    Can you please offer any further help?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-P4DGD-TQDRJ-YQV6G

    Windows Product Key Hash: zJyxynzogYigaJu3phAisJuVCzo=

    Windows Product ID: 00359-OEM-8703082-65586

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Other data-->

    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110425000000.000000+000</Date></BIOS

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 12:14:2011 09:10

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     
    Hmm – it’s the first time that I’ve heard of no disk problems with this error message.
     
    Please check what hard drive is present, and download the HD manufacturer’s Test utility – create the boot Cd, and then use that to test the HD.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by RioSWW Friday, December 16, 2011 12:39 AM
    Thursday, December 15, 2011 11:19 PM
    Moderator
  • G'day Noel

    OK I may have found the problem? Following your advice I ran Samsung's estool 3.01v-CDROM test utility which was the applicable

    utility for my Samsung HD 103SJ 1TB HDD. An error was found during the full surface scan - Error LBA 1081994053 and resulted in the

    following statement:-

    "This drive has some defects RAM verify test - testing pass, Multiple read test - testing pass, Service Code=> AJ36 : Bad sector, Total

    elapsed time 02:25:20, Error occured test Loop number 1, Test was completed."  

    The utility also gave me a lot of information about the HD's settings which I have noted down should they be important later.

    The utility recommended I format the HD and redo the test. Here I need your advice:-

    Should I reformat or is there an alternative?

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok. Windows performance scores my

    HD 5.3 with the rest of my computer scoring 7.6 and 7.9

    Does this prove my copy of windows is genuine? If so is there a way to advise MS or my installation of windows to prevent the warning

    notices appearing on my desktop?

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    I do not expect you to give me a step by step account of how to do the installation but do I use the official OEM Windows disk or the recovery

    disk I made after the original installation?

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

     

    As always looking forward to receiving your advice.

    It's much appreciated.

    • Marked as answer by RioSWW Saturday, December 17, 2011 12:52 AM
    Friday, December 16, 2011 10:35 PM
  • "RioSWW" wrote in message news:5a24e5bb-e3a9-4757-8b69-34f4bdeef067...

    G'day Noel

    OK I may have found the problem? Following your advice I ran Samsung's estool 3.01v-CDROM test utility which was the applicable

    utility for my Samsung HD 103SJ 1TB HDD. An error was found during the full surface scan - Error LBA 1081994053 and resulted in the

    following statement:-

    "This drive has some defects RAM verify test - testing pass, Multiple read test - testing pass, Service Code=> AJ36 : Bad sector, Total

    elapsed time 02:25:20, Error occured test Loop number 1, Test was completed." 

    The utility also gave me a lot of information about the HD's settings which I have noted down should they be important later.

    The utility recommended I format the HD and redo the test. Here I need your advice:-

    Should I reformat or is there an alternative?

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok. Windows performance scores my

    HD 5.3 with the rest of my computer scoring 7.6 and 7.9

    Does this prove my copy of windows is genuine? If so is there a way to advise MS or my installation of windows to prevent the warning

    notices appearing on my desktop?

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    I do not expect you to give me a step by step account of how to do the installation but do I use the official OEM Windows disk or the recovery

    disk I made after the original installation?

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

     

    As always looking forward to receiving your advice.

    It's much appreciated.

    Even one identified bad sector is one too many – it means that the number of ‘spare’ sectors available to the disk for correction purposes has already been exceeded.
    The implication has to be that the disk is on its way out.
    The result has nothing to do with the genuine-ness of the system as such, except it reinforces the diagnosis of a disk problem causing the issue.
    A reformat may help – but I somehow doubt it, and I suspect that you’d be better off minimizing the wear on the HD until you get the chance to replace it.
    When you do replace it, you would be best to use the full disk, rather than a restore from backup, as that may have been affected by the bad sector. – you can restore the data from a backup, since that would not be so sensitive to corruption.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by RioSWW Friday, December 16, 2011 11:03 PM
    Friday, December 16, 2011 10:51 PM
    Moderator
  • Should I reformat or is there an alternative?

    That is the manufacturer's recommendation.  You need a pretty good reason to ignore it.

    I can live with this HD problem as windows HD utilities do not detect it and the HD performance is ok.

    Why should you live with it?  Windows utilities do not work at as low a level as the hard drive manufacturer's.  They are not as deterministic as the hard drive manufacturer's.  Should the hard drive fail out of warranty, and your's probably is (OEM hard drives, aka "bare hard drives" are only warrantied for one year), replacement hard drives are very expensive currently due to the problems affecting factories in Taiwan.  There is no prediction when the situation in Taiwan will return to normal. 

    Does this prove my copy of windows is genuine?

    No.  Always troubleshoot the hardware first and then the software if the hardware troubleshooting does not resolve the issue. 

    If so is there a way to advise MS or my installation of windows to prevent the warning notices appearing on my desktop?

    No.  Microsoft has no way to prevent the notifications.  It is automatic.  They will stop when the issue is resolved.

    Does my OEM version of windows allow me to install it for a 2nd or 3rd time?

    Use the Windows dvd provided with your computer.  You may reinstall as many times as you need to but you may be asked to activate by phone after several activations.  My advice is to uncheck the box that says "Activate Windows automatically the first time I get on the Internet" and give yourself a few days to make sure everything is working before activating again.  You have 30 days.  The limitation on OEM copies is that they may not be transferred to another computer.

    If I format what happens to the packed version of Windows that lives in the small partition on my HD that was unpacked during the intitial installation?

    Only format the partition containing Windows.  Do not delete the volume.  Use a full format on the Windows partition and not a Quick format.  You will need to boot with the dvd to do that since Windows cannot format its own partition.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Edited by CbarnhorstEditor Friday, December 16, 2011 11:12 PM
    • Marked as answer by RioSWW Saturday, December 17, 2011 12:56 AM
    Friday, December 16, 2011 11:05 PM
    Answerer
  • Please reread my reply.  It is edited.  You are quoting it from before the edits.  I take into account both the age and SB license.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by RioSWW Saturday, December 17, 2011 12:57 AM
    Friday, December 16, 2011 11:53 PM
    Answerer
  • Hi Colin

    So I have now been affected by global warming - I purchased and fitted a new HDD and did a clean

    reinstall of windows 7. All went well and my product key was activated successfully - end of problem.

    Thanks for your help.

    RioSWW

    otherwise known as Steve W

     

    Tuesday, January 10, 2012 10:19 PM
  • You're welcome.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, January 10, 2012 10:43 PM
    Answerer
  • ple help me
    Sunday, April 7, 2013 7:46 AM
  • Once you start a new thread of your own and include some details and the MGADiag report, then we can help.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 7, 2013 8:21 AM
    Moderator