Hi,
Please do contact the regional service center for your country or region. Here is the URL:
http://www.microsoft.com/learning/en/us/help.aspx#fbid=1AhkEICJEMc?north-america
Please provide them your MCP ID number and any other information that you have about the exams that you took. They will be able to help you sort it out.
Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.