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Connect to Finish Installation

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I keep getting the dreaded "Connect to Finish Installation" message and have already run the utility about six different times and I can't get it to go away. Live One Care was working fine but I had to perform a recovery opeation when my computer decided not to work correctly any longer, and now I can't get One Care to install. Any ideas??

Thursday, September 25, 2008 3:31 AM

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If this problem persists, please see:

See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

And, if you still need help, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, October 1, 2008 5:17 PM

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Johnsonsinutah,

Thank you for contacting the Live OneCare program forum. At this point, if you are a working desktop, I'd try running the complete scan, not the quick scan at http://safety.live.com for viruses and spyware. Also, before you do the scan, I'd verify that Internet Explorer is the current default browser, and I'd reset all Internet Explorer settings to default in Internet Options.

Try this and post back for continued support.

Rick, MS

Friday, September 26, 2008 2:42 AM

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If this problem persists, please see:

See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

And, if you still need help, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, October 1, 2008 5:17 PM

Moderator