Disable synchronisation of fields from Outlook to CRM 2013 RRS feed

  • Question

  • Hi All,

    We are trying to find a solution to prevent the synchronisation of the following Outlook Contact fields to CRM Contacts:

    Home Address (even if it is set to “This is the mailing address”)

    I know it’s possible to achieve this in CRM 2015, but we do not want to upgrade our CRM application.

    Our users will use the fields above once the contact is synced from CRM, so we want to make sure that whatever we do it does not remove the data from the Outlook fields.

    Any guidance on this much appreciated.

    Tuesday, January 19, 2016 8:27 PM